综合评分和评论 Clouds Estate

Excellent accommodation with wonderful views

The best view in Cape Town! The grounds are incredible with a view across stellenbosch. Amazing modern decor with five star service and food.

A fantastic hotel in a perfect location. Staff were exceptional. Facilities excellent. Would definitely stay again.

Clouds is a beautiful property. The staff, Unica and Murica were fantastic. They were patient and most helpful. The breakfast and dinner meals were very delicious. Transportation with Winston was easy and the cost was very practical. I'm very excited to visit Clouds Estate again in the very near future.

This is luxury personified. Stunning views, wonderful rooms with the option to stay in bespoke accommodation. Such as a private pool or hot tub options. There is simply no better view on the Helshgoote Pass. Staff were extremely helpful with nice touches to enhance guests stay throughout. This is a high end luxury hotel with a relaxed atmosphere we will definitely be returning.

The staff went above and beyond in helping celebrate my partner's birthday.

La mejor decisión quedarnos en este hotel. Pasamos por varios hoteles en Stellenbosch & coincidimos tiene de las mejores vistas, ya que el hotel está rodeado de montañas. El personal es súper amable. Samantha en recepción nos ayudó a conseguir una reservación en un restaurante a última hora. El cuarto en el que nos quedamos fue el estándar. Amplio & con terraza privada. La cama & almohadas muy cómodas. Tiene café, te & un frigobar con varias bebidas de cortesía. Comida & bebidas deliciosas. Nos incluyeron una cata de vinos en nuestra estancia, sin costo. La ubicación es excelente. Cerca de viñedos famosos, & a 10-15 min del centro en coche. Lo único que cambiaría sería agregar una puerta en la regadera del baño, al bañarte, el agua se sale fácilmente dejando mojado el baño. Agregaría más opciones de comida (desayuno, comida & cena) Agregaría algo de calefacción a la alberca. Estábamos a 36 grados & aún así era difícil meterse a la alberca por lo fría que estaba. & mejoraría el servicio en el área de alberca, ya que teníamos que estar yendo a buscar a alguien para que nos sirviera bebidas. Aún así Shalton nos atendió muy bien & siempre con una sonrisa. No duden en hospedarse aquí.

Lovely hotel in beautiful location

A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual. Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!

Very beautiful place!

Uma joia em meio aos vinhedos de Stellenbosch. Há anos planejava a ida ao Clouds e nao me decepcionei. Ficamos na pool suite onde compartilhavamos a piscina apenas com o quarto do lado. É uma suíte nova, moderna, espaçosa e com a linda vista das montanhas. A equipe é muito bem trinada. Todos muito educados e solícitos. Agendamos transfer de ida e volta e passeio de meio dia nas vinícolas. Foi tudo excelente. Contudo achamos que o servico na cozinha pode melhorar para ficar a altura do hotel. Falta um pouco de sabor na comida e a montagem dos fronks tambem pode ser aprimorada. O ambiente publico do hotel parece uma casa e te faz se sentor muito a vontade. Obrigada Caches, Samantha, Jardene, Thuli, Leticha and Caroline. Quero muito agradecer também ao Ashton que fez um excelente servico de motorista nos transfers e passeios.

Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin. We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.

Wunderschöne Unterkunft; sehr freundliches Personal; bei Frühstück könnte etwas mehr Auswahl geboten werden;

Fabulous. excellent service. amazing rooms and pool

An amazing stay. Service was excellent - in particular Hugo and Abigail stepped in when one of our party was ill, contacting a doctor and the local hospital on our behalf. The villa we stayed in was spectacular, with an infinity pool for the villa area. Food was outstanding as were the wines.

I’m glad we stayed here- great location and views of the landscape. I would have expected a little more knowledge from staff on a variety of things and the breakfast was satisfactory. Not sure I would have eaten dinner in the hotel. I would recommend only 1-3 night stay here

Staff and facilities are superb. When checking in they gave you a choice of wine or soft drinks and some cheese and biscuits. They take your bags to the room. They have an on site restaurant which is a little limited, but with the number of guests it’s great that they now do this, so you can have an evening meal without having to going out. This is a boutique hotel where the staff are so friendly and accommodating. Sheldon and all the other staff are just amazing. The rooms are a good size and the bed was really comfortable, the infinity pool is lovely and the views are spectacular. We had an early check out before breakfast service and they sent us off with a huge breakfast with yoghurt, fruit, croissants, muffins, sandwiches and drinks. Typical of the attention to service that you get at Clouds Estate. Just a fantastic stay!!!

Wir hatten eine Junior Garden Suite mit toller Aussicht auf die Landschaft und Weinberge. Das Zimmer war luxuriös ausgestattet und sehr geräumig und sauber. Auch das Frühstück sowie der Ausblick sind wunderbar. Wir haben unseren Aufenthalt sehr genossen. Vom Clouds gibt es über ein Tor einen Zugang zum Delaire, wo man hervorragend essen kann.

We had a really lovely stay here for part of our honeymoon! The views are breathtaking, and the room was clean, large, and modern, and it was easy to get to both Stellenbosch and Franschoek as needed. The team was really helpful, even providing breakfast packs for our extremely early departure, which was very appreciated.

Thank you for a wonderful stay! We loved the vineyard views against the backdrop of rugged mountains! Great service, with winderful dinner and breakfast! A magical spot to stay in Stellenbosch!