Reception staff were lovely and super friendly. Impressed with layout and size of the Penthouse. Having the very comfortable king size bed and ensuite up on a mezzanine floor was awesome. There's also an additional toilet down on the main living area. Big lounge suite and up to date Smart TV was a bonus too. We didn't have to use the car to walk into city, visit the Botanic Gardens, or access morning walks around the river. Everything was in easy reach and great view of the city especially at night. Pool and garden areas very well maintained. The lift goes to the 7th floor and you have to go up a flight of stairs to access the penthouse on the 8th. However, this wasn't a problem for us. We really enjoyed our stay and will definitely be back.