It’s okay

Todo no tienen plancha y hay q andarla pidiendo con una identificación,algún personal muy descortés de 2 elevadores solo sirve 1 y para terminar está en construcción y por la tarde no puedes descansar…… es terrible servicio.

The room was fairly clean, I am the type of person who cleans with bleach and disinfects things and when I cleaned the shower to my surprise it was very clean! I wiped the floor with Clorox wipes and I barely got anything on the wipe! I cleaned the counters and same thing! The staff was so so nice the young ladies at the front were so kind and also a gentleman with glasses. We stayed there for over 10 days and everytime they would see us they treated us very kind. I would definitely recommend and if we get the chance to go back to Juarez we will be staying here!

Habitaciones limpias y personal muy amable

Habitación limpia

No hubo desayuno porqué esta remodelando

Excelente ubicación y condiciones del hotel

Lo más la tele no había mucho variedad y la imagen no estaba muy buena pero el hotel muy moderno y el personal muy atento

El hotel da un aspecto descuidado, la política de cancelación es demasiado inflexible así como el PET friendly que no anuncian las condiciones antes de reservar

Only 2-3 staff were really nice the rest were type rude. Only positive things was that the hotel was close to the American consulate.

Under construction. Nothing opened as far as restaurant and bar onsite

No tenian Cara Fuentes y Muy pique is las habitaciones

Muy caro para lo que ofrecen , propiedad muy descuidada, hay mucho polvo por las remodelaciones, toallas viejas, amenidades pobres , lobby muy pequeño . Lo unico bueno es la ubicacion, por lo mismo se aprovechan de su tarifa.

No contaba con restaurante por remodelación

The room was in good condition

Breakfast was really good, and the morning staff were excellent. One young lady in particular stood out—she was very attentive, friendly, and always willing to help. She consistently provided great customer service, greeting us each time we passed by and making sure everything was going well. The air conditioning was also very good, which made our stay even more comfortable

.

Rooms were tiny, and the “double beds” were smaller than a full. The room only consisted of the beds, and a hanging shelf where you could also hang your clothes, tv mounted on the wall and barely any space to walk around. If you’re going to be staying more than 1 day reconsider. No ice machine, breakfast was an extra charge, no mini-fridge. Laundry services means it’s sent out for dry cleaning per piece. Very close to consulate appointments but is basically just an overpriced room compared to other hotels in the area.

La habitación muy limpia , este hotel en este momento lo están remodelando

Excelent