Excellent all round service. Good breakfast options, quite hotel, comfortable beds.

Great property..staff was very nice n supporting

Enjoy every time

Staff was not helpful. My father was a patient of diabetes and he wanted to make the room temperature little less cool but their service was extremely terrible.

First visit to Jalandhar was a good experience and was happy with the service overall. Breakfast was of a good standard with a variety of options. Room service was excellent with friendly staff. I was happy with my initial stay so I extended my trip and chose to stay longer.

The staff were friendly and helpful. Food also good

We had ants on our bed when we got our room. They upgraded us to another room, but it had stains on the bedding (lipstick etc). They left no towels in our room. Staff were very good about apologizing but unable to rectify anything in a timely fashion or at all. We asked for extra towels, after several calls and discussions and being promised they were being sent right away we sod not get them until the next day. My first negative review of a hotel ever. Restaurant staff were good.

Very good central location.The hotel and its staff were very responsive. The only downside was that the room window looked straight onto a rubbish dump outside. Otherwise ok

Poor service, slow

Poor service, slow

Very busy area.. great for shopping

We stayed here when I went to do wedding shopping from the UK and thought it was great. Clean, nice rooms and right in the middle of shops. The breakfast wasn’t that great and no orange juice but I would definitely stay here again !

Excellent service oriented hotel that has amazing staff. Jashwant at the front security/Valet was extremely friendly and helpful in every way. I was here for one week and enjoyed every day. Thank you.

It was very disappointing that the swimming pool was closed. At the time of booking it was advertised this hotel has a pool, which is the only reason I booked it. Everyday was told that it would open the following day, we stayed there 7 nights, and the pool finally opened on the day we left the hotel- 2nd April

The staff work extremely hard & try their best to meet your needs. The property is beginning to look tired & some bathrooms smell terrible. The ladies washroom in the lobby area only has 1 functioning toilet. The swimming pool was not working. A minor improvement in the restaurant would be to have tea / coffee stirrers for guests or tea spoons. The restaurant staff were superb & a credit to the hotel. Would stay again next time

when I arrived at 3- the rooms were not ready, when it was written online that check in is at 12. The receptionist Malini wasn’t very polite as I’ve had the worst experience with her. You have to keep going downstairs as the keycard doesn’t seem to Work. I went to pay, and was told I’ve cleared d all. Then as I left was told to pay 1300 again. They don’t seem to know what’s been paid. Malini wasn’t even sorry for the hassle she caused. The rooms were not up to standard for a 4 star. Have proof of insects in my room and the floor dirty. I’m very disappointed and upset that I wasn’t provided with the standards. Santhosh and sanjani were the housekeeping staff and they were the only ones friendly and helpful. Unless you are desperate don’t stay in that hotel. It’s garbage

It is a good property to stay at in Jalandhar. My guess is that it is one of the best properties in Jalandhar. It is in the city centre and most of the places are within 15 mins. I would recommend staying here if you are visiting the city for a couple of days.

Staff were very polite and always said hello, good morning, hotel was clean. For any requests the staff were very prompt. Overall the hotel was amazing

Had to point out to Hotel management how dirty the room was , bedsheets not changed

Over the years… property has deteriorated. Unclean sheets, unclean rooms, dirty bathrooms, unkept dining area.. bitter experience.