Room didn't cleaning well.

Clean room, very friendly and helpful staff, quiet, beautiful gardens, ticks lots of boxes. The fridge intermittently clicked through the night which was the only negative.

Yes

Loved this hotel. We had the deluxe room with a lovely balcony overlooking the well kept grounds. Very clean. Would definitely recommend.

No fuss book in. Arrived late. Seamless. Room fully equipped. They thought of everything. The garden is gorgeous. Quiet room. Stayed five nights. Could not fault it

The room was clean and tidy bathroom was large and roomy the grounds are beautiful with all the amenities that you need for a great stay.

Awesome stay , awesome staff and very clean

Yes very clean room

A little outdated, could do with an upgrade. Otherwise neat and tidy premises

It’s something of a period piece but charming. Not everything is modern but you have all you need and it’s spacious and clean. The grounds are lovely.

Clean room, comfortable bed, quiet accommodation. A toaster would have been helpful. Staff responded quickly to our report of plumbing issues and it was resolved quickly. Great friendly staff in the restaurant, great meal.

On opening the door I was impressed. It was a little dated but had so much room and bathroom was large. Kitchen included. Had the convinence of a laundry. Plus a gym if inclined to use it.

Highly recommend.

Pemberton Tramway was fantastic!

Our room was basic but clean and quiet and the bed was comfortable. Just right for our 1-night stay. About 5 mins drive to shops and eateries.

We had the most lovely stay over three nights. While the rooms might be dated, they are immaculately clean and the staff are super friendly and helpful. It would be great to see the restaurant open.

Second time we've stayed here on our visit to Pemberton. Basic but cost effective and all we needed for the kids/family. Beds were comfortable and heaters worked great (although we couldn't figure out why the heating wouldn't go on immediately, but apparently it's like that will the Mitsubishi ones...) - were greeted friendly by the staff and were also able to get a free late checkout.

The we're nice and friendly

It was fine and staff were accommodating

very well priced for what you get