Royal Rio Palace Hotel

探索 Royal Rio Palace Hotel
8.2
非常好
基于 1,220 条评论
清洁度

8.2

客房舒适度

8.2

服务和设施

8.4

旅行者评论 Royal Rio Palace Hotel

每页评论数
20
40
热门评论
YUE
icon-商业
商业
10.0
/10
评论于 143几周前

Hotels.com verified review

clean,safe and convenient, near the beach. It’s a good choice to live in this hotel.
ZHEFENG
8.0
/10
评论于 145几周前

Hotels.com verified review

整体住宿环境不错,就是床离门太近了,布局不太好。
Katalin
10.0
/10
评论于 13几周前

Expedia Group verified review

Nice breakfast, great selection of food
EMMANUELE
icon-
6.0
/10
评论于 13几周前

Expedia Group verified review

Struttura abbastanza datata e servizi che non funzionano bene.
MARCO ANTONIO LINS DE ALB
icon-双人入住
双人入住
10.0
/10
评论于 13几周前

Hotels.com verified review

Tudo muito bom, limpeza, ambiente cheiroso, o espaço é maravilhoso! Café da manhã é excelente
Jesus
8.0
/10
评论于 14几周前

Expedia Group verified review

This property on my staying workers working on the elevator, and the elevators need maintenance.
Alexander
4.0
/10
评论于 14几周前

Expedia Group verified review

The hotel should be classified as a 3 stars. The elevators are constantly broken, breakfast is mediocre with the same food served everyday. Parts of the hotel requires maintenance
Kyle Patrick
icon-双人入住
双人入住
4.0
/10
评论于 14几周前

Expedia Group verified review

I honestly regret booking this hotel. From the moment I arrived, the experience was frustrating. The older man at reception was incredibly rude and dismissive, acting like basic customer service was too much to ask. The younger staff member at least acknowledged the issue, but did absolutely nothing to help—basically telling us we either had to pay for the hotel parking or go find somewhere else. So even when they knew it was wrong, they still forced us into it. The elevator situation is a joke. I waited nearly 10 minutes for it multiple times—at that point, you’re honestly better off taking the stairs every single time. One of the biggest problems was the false advertising. The website clearly suggests that parking is included, which is completely misleading. In reality, you’re expected to pay for street parking, not hotel parking. Even when this was pointed out, the older receptionist refused to take any responsibility or offer any kind of solution. Just denial and attitude. Breakfast was another disappointment—exact same options every single day with zero variety. It got old fast. The pool? Completely overcrowded, to the point where it’s not even enjoyable. And everything is overpriced for what you actually get. The room itself was also nothing like the photos. Instead of anything remotely scenic, the view was just old buildings and other hotel rooms—definitely not what was advertised. The ONLY positive part of this stay was the cleaning staff. The ladies were incred
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Geralys Judith
10.0
/10
评论于 14几周前

Expedia Group verified review

Todo bien 💯
Anete
icon-双人入住
双人入住
10.0
/10
评论于 14几周前

Hotels.com verified review

Ficamos 4 dias, e foi maravilhoso. O café da manhã é nota 10, e contempla todos os paladares e culturas. Os funcionários do restaurante e da limpeza são muito educados e prestativos. Na recepção a experiência também foi muito boa. A única observação é que pagamos R$30,00 reais para deixar nossas malas guardadas, pois chegamos cedo. Poderia ser gratuito.
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Alex
4.0
/10
评论于 15几周前

Hotels.com verified review

Las instalaciones muy antiguas, las habitaciones muy antiguas y con poco mantenimiento.
Guillermo
icon-亲子同住
亲子同住
8.0
/10
评论于 15几周前

Expedia Group verified review

Viajamos con mi esposa e hija de 11 meses y encontramos el hotel Muy bien ubicado, encontramos un poco sucia la habitación y cobran por cuna y agua en la habitación. Fuera de eso todo bien, personal amable
Carolina
icon-好友同行
好友同行
6.0
/10
评论于 15几周前

Expedia Group verified review

The staff was very kind, attentive, and always willing to help. The hotel is also centrally located in Copacabana, which makes it convenient for exploring the area. Unfortunately, the property itself feels old and poorly maintained. There is a noticeable lack of upkeep throughout the hotel, with peeling paint, loose furniture pieces, and even exposed cables coming out of the ceiling in the buffet area. The breakfast buffet was also disappointing. Most of the food did not taste good, the eggs were cold and overcooked, and I even found hairs in my fruit, which was quite unpleasant.
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Gabriel
8.0
/10
评论于 15几周前

Expedia Group verified review

Excellent breakfast!
Renato
10.0
/10
评论于 15几周前

Hotels.com verified review

Excelente atendimento e ótima localização
nelson
icon-家庭
家庭
2.0
/10
评论于 16几周前

Expedia Group verified review

Service and communication are the most poor do i ever see and we travel a lot
Sergio
icon-家庭
家庭
8.0
/10
评论于 16几周前

Expedia Group verified review

En general el hotel está bien
Marcio
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Hotels.com verified review

Hotel excelente, já nos hospedamos antes e continua sem decepcionar. Muito bom!!
Neha
6.0
/10
评论于 16几周前

Expedia Group verified review

Room was basic and clean but quite small. Reception staff were not very friendly or helpful . Pool was good. Spa staff were great and very accommodating !
shalini
icon-家庭
家庭
4.0
/10
评论于 16几周前

Expedia Group verified review

Reception staff ok but not overly helpful. I had sent money through for an upgrade but they claimed they did not receive it. Rooms ok but could do with update
每页评论数
20
40

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