Excellent stay here! Specially the service from two gentlemen at front desk, they were being helpful and tried to book cab for us (finding cab is headache in Kyoto!), Also they were able to speak English! The hotel is clean generally, you get a free little complimentary snack box daily if you chose no house keeping service during your stay. Very convenient location from hotel to Gion Shijo where u get all the shopping & food and also easy to walk to Kiyomizu-Dera temple (10 mins walk)! Lovely stay and not to forget to try the traditional Japanese dinner at the hotel! It was nice too!

酒店雖然不多房間，但是面積空間都比一般酒店寬躺，整體感覺十分好！員工態度友善親切，房間整潔舒適。 酒店地點不錯，接近多個著名旅遊景點，無論到公園或古舊街道都十分方便，需要租用和服，不需要5分鐘便可找到。

Silent, but close to tourist spot!

房間大，淋浴水很強，唯獨離地鐵站有點小段距離！整體還算滿意

This is the first and the best hotel I had in Japan The service are great, people are really nice and awesome Special thing is, they said my japanese speaks very well~~~ The room are tidy and clean, they got everything I need The welcome snacks are great The big hot spring area is awesome!!

服務人員雖然不會說中文，可是態度非常親切，也很努力用各種方式和我們溝通，讓人感覺很溫暖和安心。

Wonderful place to stay in a great location in Kyoto Gion. Room was clean and very comfortable and staff was amazing. Highly recommend

The breakfast is a culinary delight with all sorts of samples from Kyoto. The hotel is in a great spot with all sorts of shops, temples and shrines all in walking distance.

The perfect Ryokan experience that we were looking for. Nice tatami family room, small bathing area and extremely elaborate multi-course dinner. Breakfast was interesting, as well. We were a family of four and there were two extra mattresses in the cupboard which we were able to put under two of the futons for extra comfort. Great location in a very touristy part of town.

Very cool Ryokan hotel. Exceptional breakfasts. Exceptional location

There was nothing we didn't like. It was as perfect as we imagined. The service was excellent! Very nice and kind people.

Amazing experience

Perfect place to explore Kyoto

Belle expérience! Le repas était exceptionnel

Traditional experience… but not for everyone We stayed one night at this Kyoto ryokan to experience the tatami-style stay. The room felt a bit dated (likely by design), but everything was very clean—what you’d expect in Japan. The biggest surprise was the bedding. Futons are set up on the floor while you’re out, and although beautifully arranged, we both woke up with stiff backs and necks. If you’re young or used to it, it might be enjoyable—but for us, it’s a one-time experience. Service was mixed. Checkout staff were warm and friendly, but arrival felt a bit awkward. We had dropped off our backpacks earlier, and when we returned, I was asked for the claim tags. I couldn’t find mine right away and spent a few stressful minutes searching—only to then be told the bags were already in our room. That could have been handled better. At $363 USD for one night, it felt pricey for the overall experience. Bottom line: Glad we tried it for the cultural aspect, but comfort-wise, it may not suit everyone.

Muy incómodo, no volvería.

El desayuno estaba un poco insípido

Great location and friendly staff who are English speaking . Daughter left her air pods in the taxi when we reached and they were kind enough to call the cab company and get it back . The morning japanese breakfast was excellent. We had a great stay .Thanks !

Exceptional location (truly, the best area to be if you want to feel the charm and beauty of Kyoto)), incredibly warm and attentive staff, excellent breakfast. Rooms are not very fancy, but they are comfortable and spotless and showers are excellent. We would absolutely stay there again and highly recommend.

Amazing breakfast! Staff was very friendly, and very accommodating. Room was quite hot though. We were informed our room had only a heater (which we obviously turned off) and evenings were very warm.