到达酒店时门口没有站门童提行李，办理入住和前台反应了之后他们立刻帮忙去搬行李。入住的两天里进出都未见过门口有门童。办理入住时有欢迎饮料，房间宽敞干净，装饰和配色漂亮，客房清洁员很可爱，把我们的墨镜戴在房间里酒店小熊的脸上。本来想尝试酒店的米其林餐厅，被告知周五周六都没有位置了，周日周一不营业。所以想来此吃饭一定要提前预约。不过我认为建议酒店是否可以考虑为住客预留几个餐厅位置。酒店位置很方便，附近有一些餐馆和咖啡厅，离商业街和景点也不远，总体来说是不错的体验

Es war ein schönrer Aufenthalt mit freundlich zuvorkommenden Personal und einem schönen wie sauberen und gut ausgestatteten Zimmer. Ruhig gediegene Atmosphäre + einem reichhaltigen leckeren Frühstück und einem feinem 3 Gänge im Restaurant dazu. 5 Sterne von 5 Sternen von mir.

Wonderful. Room with lots of love to detail. Also enjoyed the excellent dinner and service. Would always come back. Breakfast, though pretty for the eye, tasted ‘cold’ and flavourless, staff with ridiculous attitude. Never again.

Very nice room, good location and wonderful staff. Water in the shower not warm enough..

Best experience was my breakfast. The quality and choices for someone who loves veggie is excellent. It will be better if the hotel provides better lighting everywhere.

We had an amazing time here. Everything was amazing except the church bells going off at 7am and there is no getting around it but it was a lovely stay and easily walkable to all the areas you we wanted to see.

Tolle Lage, schönes Ambiente, Speisen an der Bar könnten besser sein

Arrival & reception was best in class. The whole experience was outstanding.

Freundlich, sauber, hochwertig eingerichtet. Wir kommen wieder

⭐️⭐️⭐️⭐️⭐️ We had a truly wonderful stay at the Relais & Châteaux Hotel Bülow Palais. From the moment we arrived, everything exceeded our expectations. The suite was beautiful, with elegant furnishings and a carpet that was clearly well maintained—nothing felt worn or outdated, which made the space all the more comfortable and inviting. While the hotel itself is gorgeous, what made our stay unforgettable was the staff. They were absolutely top-notch—friendly, professional, attentive, and genuinely warm. They remembered us during our stay and went out of their way to make sure we had everything we needed. Their hospitality really set this hotel apart and made us feel at home. We also enjoyed dinner at the on-site restaurant, which was fantastic and an experience we would highly recommend. Although we didn’t get a chance to visit the spa or try the breakfast buffet this time, we look forward to both on our next visit. This is without a doubt a 5-star hotel in every sense. We cannot recommend it enough and will certainly be back!

Good location

Very nice hotel- a bit quiet in the area. Excellent staff

ターンダウンサービスがあるホテルなのに 値段がそれ程高くない。

Magic

Excellent hotel and service. Everything exceeded expectations. The only thing that disappointed was the parking charge. A bit high.

Beautiful hotel in a perfect location in Dresden Neustadt, just a short walk from the Altstadt. The room was spacious and quiet, with a luxurious bathroom and elegant style throughout. Parking was easy and reasonably priced right in front of the entrance. Staff were friendly and professional. The only small downside was that the in-room tech felt a bit dated. The TV was old and there were no easy to access power outlets for charging devices. That said, it was still a very comfortable and enjoyable stay.

Ottimo rapporto qualità prezzo

Wonderful stay at this luxurious old world hotel. We only had one night in Dresden but wish we’d plan to stay a bit longer. We enjoyed the restaurant and the breakfast as well.

Fint hotel i fredeligt godt område. Venligt personale. Udmærket morgenmad.

Was amazing!