Rooms missing items, shower tubs clogged, very run down place

This is a nice hotel. Rooms are great size, bed was super comfortable and hotel was clean. Nice breakfast with plenty to choose from. Location was perfect!! If you forget something Walmart is right across the street. Will def stay here again!

Very friendly staff, room was clean but, carpets are certainly showing their age.

The staff was very friendly. Good hot breakfast.

Great staff and room was clean and quiet.

Ruth Tiapula and Alexis Hester were so very kind, courteous, thoughtful, professional, and accommodating!!! These 2 ladies were the absolute best!!!!!! Due to these two ladies, I felt as though I was staying at a Ritz Carlton because of their professionalism, hard work, and dedication to their job jobs!!!!! They… are… THE… BEST!!!!!!!

10/10 worst Hampton I have stayed at. Beds are thin and hard.. Breakfast was tolerable but not great. There is no pool is its black and dilapidated..

Parking lot is ready for a little attention. Hotel is well kept but it's starting to show its age.

When I arrived, there was no one at front desk. I had to wait until the attendant came from back. The room appeared clean on the surface but at second glance, the carpet had not been vacuumed, pulled back the sheets and hair (a lot) visible to the eye from previous guest was in the bed. When I complained no one was able to make my bed so they offered to move me to another room. I decided against that and just asked for clean sheets and I’ll do it myself. Well they only had sheets no comforters. The furniture was old and the desk chair was broke and peeling. The manager did apologize, gave me a $25 gift card and said lunch was on her. I felt safe but other than that the stay was not good.

Employees were great! Furnishings, carpets, wallpaper were in rough shape. Glad to hear they are getting revamped.

parking was fine, safety wise? 2 nasty vehicles broke down in the back of hotel. People hanging out in their cars. room was ok, but I requested away from highway and regretted because we were in a room in the middle - either side VERY Noisy people no respect slamming doors talking loudly even at 2 AM was awoken this morning by someone turning on TV full blast at 5. Also room had like a splatter of ? black color entrance way. Pool was nasty, wasn't told about so no swimming, had Big pot holes back and front parking area. We have stayed here several times and each time sorry to say its getting worse. Staff was good though this time.

Nice clean room. Friendly staff!

Torn bed skirt. No shampoo or conditioner in shower dispensers.

Everything fine. Exept that system was down and they took more than 10 minutes to check in. Even that I had already paid.

The woman at the front desk was friendly and warm in attitude.

Good bed.

Easy checkin. Great nearby food options.

Property was a little worn, but clean. Booked property in May because it had a pool, only to find out days before our stay that the pool was closed for all of July.

convenient location and quality of premises.

I really enjoyed my stay. I always stay at Hilton hotels because I'm a Hilton Honors member. The only thing I have to say about this property is they only had one cart for carrying luggage to your room and that cart had a bad wheel, so when I checked out there was no cart I guess a guest had it in there room. Had it been more than one the other guest would have been serviced better, other than that it was a great hotel. Please invest in more carts at least 4 would be great.