Comfort and clean. Staff are nice and helpful.

No Internet in my room, two single beds stick together with one extra single bed, little bit dirty but have a Tv. Any way it's not worth this price.

More of a B&B guesthouse than a hotel and spa. Great location but nothing special.

You will not find a more friendly hotel than this! Even before we arrived we got the sense of how great this would be as I phoned ahead to check parking and was met with openess and a friendly member of the team. Upon arrival, this warm welcome continued and I felt like we were the only people there, so attentive! Breakfast was amazing, freshly cooked and great choice, we didn't really need lunch! Overall just a great place - bedroom was fantastic and loads of room for us and our teenager. Only thing I'd change is taking the dining table & chairs out the family room and have a couple of armchairs intead

Ideal location for a stay in York as it’s only a small walk from the city centre. Great amenities and accommodation with friendly staff.

Nice quiet room with small kitchenette, large bed and separate bathroom. Staff friendly and helpful. Good breakfast, plenty of choice.

I like the area, near the city centre. I like the breakfast. Staff were wonderful. The only problem was the smell of food in my room.

Lovely welcome by staff, seem happy to help. Very clean tidy and spacious room. Delicious breakfast

Lovely weekend stay! The room was lovely and although fairly small it had everything we needed for hanging up clothes and an ample supply of tea and coffee. The en-suite was also great with a good shower. The staff were incredibly friendly and helpful and checking in late on the Friday night was no issue. Hotel location was also very good, just a short walk to the centre of York. The parking at the hotel was also very convenient - it’s worth doing a google satellite view of the hotel to find the parking as it could be a bit confusing. I would definitely recommend this hotel for a visit to York.

Such a wonderful place to stay. Extremely helpful and polite staff. Great information pack in the rooms about the hotel with a little humour thrown in. Immaculately clean and great amenities in the rooms. Close to the centre of York so a great location for walking into the centre. Would highly recommend this hotel and would definitely return.

We have stayed at Hedley House many times this time choosing the Deluxe Double booked via Hotels.com. The rooms have recently been refurbished and were even better than we expected. Staff members were as warm & welcoming as always. We will definitely return again

What a great place to stay. We highly recommend it! Breakfast was excellent. Christina, our breakfast waitress was outstanding. Lots of breakfast choices. The breakfast room was very nice and the table in the window bay was special. Our room was spacious, and the kitchen amenities were complete. There was a small table where we could sit looking on the back garden. The bathroom was also spacious and well done. The decor in the condition of everything was amazing given the age of the building. Someone has worked really hard to maintain it so well. The lobby area had good seating and a variety. And it was neat that they had a bar where you could get a beer or a drink sitting right there. The location of Hedley house worked so well for us. Within an easy walking distance of a grocery, The Shambles, the York Minster, the national Railroad Museum, and a variety of other things to do. We look forward to returning here and staying at Hedley House again!

This hotel has such a lovely homely and cosy vibe, the staff were really friendly and welcoming. Room was extremely spacious and very comfy beds. Breakfast was additional £8 which we'd recomend. One of us was vegan and they had plenty on offer with porridge, dairy free milks, chocolate spread, sausages ect.

Good location, size of room (no3) and bathroom, warm, friendly hosts.

The room was lovely, and our stay massively exceeded our expectations including an evening dip in the hot tub and then using the hotel bar for games. The staff made everything that much more special for my girlfriend (now fiancé) birthday and for our engagement during our stay too to put the extra special touches in. We will definitely be returning to stay again!

Very friendly welcome. Great location for visiting York. Comfortable place to spend a few days. Thanks for everything.

Didn’t have breakfast

Lovely hotel rooms fab and staff great

Room was lovely staff were really friendly 100% will stay again

Great location, lovely clean room, would happily stay again.