very comfortable hotel with nice staff and services

Such a lovely setting and charming friendly staff but the hotel itself is in serious need of a refurb. The bed in our room was worn out with uncomfortable springs sticking through and a metal ridge all the way round. The pillows were rocks. The duvet was summer weight so it was cold(this is February). The shower room needs work with a falling off foot board to the shower and years of grime around the bottom. There were coffee stains on the walls and drawer fronts to the desk. The mai. Staircase carpet is threadbare in parts which is frankly dangerous. All in all disappointing.

Room was spotless but very small with no storage and no mirror above the dressing table for doing hair. Staff were all great

We stayed in a suite. The room decor was dated. Speakers were falling off the wall and dusty. Grout in bathroom tiles not clean. There was no couch in general seating area in room so could not sit next to or cuddle partner while watching television, only separate high back chairs. Although spacious the room decor felt dated with no warmth. The walls could do with decorating as marks on them. Room Key constantly got stuck in room door. The positives are the bed was comfortable and breakfast was tasty.

Nice room, comfy bed

Wonderful hotel and an amazing room. Will definitely return

Greeted well. Room clean with a coffee machine and nice shower gel. Very spacious. Its an old building so condition as expected. Check out simple too.

Friendly welcome at reception, easy parking. Room was clean and pleasant, although would have benefited from a shower screen. My accessibility request was also arranged.

Staff were really nice food was excellent

Lovely!

There was something in the walls whilst trying to sleep. Sounded like mice or rats scratching at the walls.

Stayed at the hotel for our work Christmas doo. Staff were lovely and helpful. The hotel is a little dated in places but would definitely stay again.

yes

Very clean room. Excellent breakfast in the morning. And a nice dinner in the evening. It’s an older manor house but a good place for an event.

Room was amazing. The bath was exceptional. Luvly surroundings and great place to stay

Lovely stay, clean room. Easy check in experience and friendly staff.

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Had a great evening dinner and room was nice and snug.

Beautiful building, good location. Staff were very friendly. Room was nice, little tired in places. Great breakfast.

No milk in the room. Black tea. 🙁