The lobby, restaurant and guest room were very cozy.

A nice hotel in a quiet block, and the service staff are very friendly.

Yes,very good

Quarto limpo, bem pequeno e no subsolo, sem luz natural, com uma janela virada para uma espécie de jardim de inverno, café da manhã simples, mas pagando um adicional você tem acesso a um café da manhã mais variado. Mas para dormimos apenas uma noite de estadia cumpriu seu papel, com uma ótima relação custo benefício.

Very nice boutique hotel. Friendly staff, and clean facilities. Good, walkable location.

I found the check in experience to be very frustrating. Supposedly as a VIP Gold Expedia member I can get early check in and upgrades if possible as loyalty perks. Not only coukd I not check in early, but I had to wait a further 15 minutes after the official check in. And then I was given what have been the most undesirable room in the building..literally in the basement. Two small beds and no windows.oh one that looked into the hallway. The room was clean but really pretty basic for the price you pay….and breakfast wasn’t even included..I was glad I was only staying one night.

Good off street parking.

Good location,good conditions,friendly staff

O quarto que fiquei era muito pequeno mal dava para abrir uma mala, a persiana não bloqueia a luz e a janela não é antirruído. Não conseguimos dormir por causa do barulho dos carros passando. O frigobar não funciona. Chegamos antes das 9:00 e a recepção estava fechada, ficamos esperando no carro até que um senhor nos avisou que poderiamos entrar pela entrada da outra rua, do Hotel Amasur. Poderiam deixar um aviso na porta. O café da manhã não estava incluso e nos passaram um valor que inclusive estava no balcão, mas o valor estava errado, era maior, não tomamos o café no hotel, não pelo valor, mas pela falta de honestidade. Recepção que acabamos entrando do Almasur foi muito boa e acolhedora, mas do Express onde eu me hospedei achei a recepção dos funcionários péssima, enfim, não recomendo. Naoc

O quarto é simples, mas tem tudo que se precisa em uma estadia.

We arrived very late, around midnight, and didn’t realize that the reception on this side was already closed. However, we were able to check in at the Almasur Hotel next to the express. The staff at Almasur were extremely friendly and helpful—much more so than the express reception. Unfortunately, we had a flat tire, and the Almasur hotel staff went out of their way to assist us by calling local tire shops on our behalf. Since it was Saturday, many shops were unavailable, but they kindly allowed us to leave our car in their parking lot until we could get the tire fixed, which helped us tremendously. The express hotel room itself was cozy. While not very large and with a bed on the smaller side, it is quite new and has everything you need for a comfortable stay. I would definitely recommend the Almasur Hotel to my family and friends, and I would happily stay here again if I return.

O quarto é péssimo, pequeno demais, barulhento, janelas sem black out. Durmi duas noites, no início da viagem e no fim, na última estadia só fiquei pq minha reserva era sem cancelamento grátis.

Conveniently located. Close to the main city square with shops and the downtown restaurants and stores. Clean hotel, friendly staff and great breakfast selection's

Clean room (although a bit small), great location, decent beds, attached restaurant is terrific, the bar makes awesome cappuccinos and expresso martinis ....

The shower piping was leaking badly with minimal water flow from the shower head, drain was not draining properly, the sink had a leak in it, the bed had a bunk bed across the head of the lower beds…. Sqecky as my son weighes 180 lbs… over all bad but for the money

Check form was horrible and did not work

Yes

Friendly, helpful staff and very nice accommodations with a great location within easy walking distance of city attractions.

Does not stack equivalent to other 4 star hotels we stay in. The bed was very uncomfortable, and we flew red eye to arrive in Punta Arenas, should have fallen asleep in seconds. The shower drain was very slow, i had to start and stop the showers multiple times to avoid flooding. Not worth the hassle on a vacation

Parking was easy and you had to buy ice. Silly.