A problem with a lot of Chilean hotels. Lots of small things. Only 1 hand towel for 2people. No heat in rooms with pretty cool night temperatures. No hot water one moment. I had specifically booked a king bed. We got a full suite with just a king bed One of the wait staff added 25% to our dinner bill. When it was brought to our attention, she said she had made a mistake and that it had been very busy. There were two customers in the restaurant when she said”It was “very busy”. The resort seems generally disorganized.

Wow. Surprise stop for us, and it was amazing

Hotel simples, mas acolhedor. Cafe da manhã bom, com variedades. Quarto grande, banheiro bom.

The place seems to be amazing, all related to wine and grapes including the beautiful gate which was beautiful but once you get inside you notice everything is kinda old including the tv in the room. Room was very confortable and the lady in front although a little lost with our last minute reservation (wanted to charge again but said it was ok after seeing the receipt online) was very friendly giving us supplies in the room. Breakfast was very poor.

Good hotel, very nice surroundings and peaceful. The hotel has a good heated pool indoors, and sauna, just the jacuzzi need be fix the jets for it too work better. There is a restaurant on site that has many food options, and a good breakfast in the morning. Waiters and servers very professional and friendly. The hotel is within close proximity to many wineries you can tour, as well the hotel offers masseuse very good and professional services, the staff are friendly really helpful and very accommodating to any requests during our stay. I recommend this hotel to anyone looking to visit these areas of the Casablanca winery.

Es muy viejo y sin mantenimiento. La pileta no es climatizada ( o no como debería) y el sauna no levanta temperatura. El restaurante es muy malo y caro.

Muy lindo el lugar, tuvimos un par de inconvenientes pero el personal se encargó de la mejor manera, actualizaría un poco las habitaciones refiriéndome a la decoración

It was amazing , super well decorated , very accommodating staff

Alto custo benefício! A suíte dizia bebidas no frigobar incluso, só tinha água e uma espumante brut p. Não tinha roupão de banho como dizia no anúncio! Hotel muito antigo e precisando de manutenção, limpeza deixa a desejar! A piscina interna é fria, em uma região fria poderia ser aquecida, o que salvou foi a jacuzzi, porém o ambiente bem sujo! Os funcionários são simpáticos! Resumindo não vale o preço que cobram! Ahhh café da manhã muito simples e sem nenhuma estrutura na volta do hotel!

Super

Everybody that worked at that hotel was extremely friendly and helpful! It was quiet and relaxing. The breakfast was very good.

It was perfect

It was a lovely place to swim and relax after travelling. Beautiful room with lot's of space .

estuvo bien, fuimos en familia y logramos estar en un ambiente agradable, muy buena disposicion del personal y para el precio ; vale lo que es... esta bien ubicado, cerca de las viñas, existe buena movilizacion... en taxi... asi que genial

Alright place but a bit off from Casablanca and you’ll need a taxi to get around. Limited offering in the restaurant, both in terms of wine and food, and the breakfast was quite poor (they ran out of eggs to serve us).

Todo muy bien , y de acuerdo al previo

Todo muy bien las instalaciones y el personal amable

El restaurante no funciona bien

Personal muy amable!

Un lugar muy acogedor. En el comedor se demoran un poco con el pedido pero muy rico todo y lo que más valore es la atención, muy amables.