Nice with courtesy services.

The room is NOT same as the photos showed, bathroom is very bad, door can't be locked, no ventaltion on bathroom, old facility. Breakfast have not mich choice, nothing are good for me. It is better to take the beakfast just outside of hotel, there are many choice and lower price.

Good hotel and location .Close to everything.I only wish that there were more signs/telling about the roof top terrace.I saw it 2 days before my departure (smoking allowed).

Limpieza Atención al cliente y ubicación .

Todo muy bien. Es una buena opción para visitar Madrid a pie y la relación precio calidad me parece adecuada.

Todo perfecto, ubicación limpieza, desayuno, el cuarto estaba bello, el personal muy agradable y el todoli necesario bien cerca.

Excelente servicio y ubicación

My favorite place to stay in Madrid!

Tive que ativar duas vezes as chaves do quarto, box de banheiro escorregadio, cheguei a cair, quanto ao resto tudo ótimo

Adiantaram meu checkin sem problemas e a equipe de funcionários foi super solicita , precisei abrir minha mala que emperrou o cadeado e o funcionário veio e ajudou. Hotel limpo e todo novinho. Voltaria outras vezes.

Todo súper

For a 4 stars hotel, this place failed every single basic amenities that you would expect from a 4 stars hotel. From broken safe, broken AC, leaking toilet to unsanitary shower. This hotel got everything covered. Never again.

I really appreciated the front desk team greeting guests so warmly upon arrival. The room climate control was also excellent and made for a very comfortable stay.

Good

Very comfortable room with nice shower and air conditioning. Walking distance to basically every thing for a tourist! Staff were friendly and helpful.

Good

Rentamos 1 habitación con cama matrimonial. Cuando llegamos no la tenían, (no entiendo para que nos piden escoger tipo de habitación si nos van a dar lo que quieran) y además el hombre que nos estaba atendiendo fue muy grosero, hasta que llegó el punto que le dije: oiga solo quiero que me den lo que pague, y me dijo que hasta el siguiente día viera si era posible. Me he quedado en ese hotel al menos 4 veces siempre muy bien, esta vez el servicio al cliente en mostrador pésimo y arrogante.

Todo muy bonito y limpio

Hotel nel quartiere Malasana, storico e ben tenuto, affaccia su gran via e consente di girare il centro di Madri a piedi. Ci hanno riservato una camera con terrazzino, piccola ma graziosa, ben tenuta e ben fornita. La colazione è ufficialmente nella top 3 delle migliori colazioni della mia vita: con molti prodotti e lieviti fatti da loro, qualità della materia altissima, varietà, angolo diabetici e gluten free, spremiagrumi automatico e centrifughe appena fatte. Super!

The hotel was excellent. Beautiful decor in the rooms and the staff was helpful. The only issue that I experienced was during check in. For some odd reason, I was not able to check into my room at the same time as my travel partner and we arrived together, and I made the reservation. I had to wait for well over an hour or more which seemed very odd and was rather annoying after a long flight. However, due to the great location I would likely stay again if in Madrid.