Nice staff. Clear and tidy room. We are surprised that the hotel had prepared a birthday cake for my friend.

Nice staffs. Help us to prepare the breakfasts for take away as we need to join the tour at early morning. And help us to heat the dinner we brought also. Have hot water for bath.

飯店員工的服務態度很好，提供了很多我們旅途上的協助。櫃檯旁邊有提供熱水和舒緩高山症的古柯葉茶。房間內部很舒適，床很大很好睡，熱水很熱、水量也很大，暖氣也夠熱。

服務周到，房間舒適，步行訧可至廣場。

Great property in an old Casona. Arrived too early to check in and Terra Viva gave us the option to have breakfast, and did their best to accommodate us checking earlier than expected. Jonathan was able to rearrange our lodging dates so we could go visit Machu Pichu

Loved the staff. Great breakfast

The place was clean and quiet. The staff is helpful. It's close to restaurants and safe to walk.

ambiente acogedor, muy buena atención del personal

Great place !

Best value around

Friendly and very helpful staff.

You could easily walk from there to restaurants and square for shopping.

Everything was good. Can’t complain.

Très bien situé, le personnel était attentionné.

Overall a good stay at this hotel. We got very good sleep and the showers worked great. The only negative parts would be that the internet did not work well in rooms (we stayed in two different rooms part of our two stays) and as other reviews mention the breakfast is not that good. The rooms we stayed in (Superior) were big and the bed was huge which was great. There are also some included drinks which is a nice touch. As you can see from photos, the rooms have no natural light (unless you open the windows which face directly on the path so no privacy). The hotel location is close to the center, while still being very quiet.

Parfait. Charme du lieu et des chambres. Chauffage eau chaude à bon débit sèche cheveux. Au calme proche de la place centrale. Plateau de courtoise. Personnel adorable. Ils peuvent garder vos bagages si vous partez en trek. Mini bar rempli 1 fois par séjour. Parfait !

This hotel offers the best rooms for its price range among nearby hotels. Although it’s slightly farther from Plaza de Armas (2-3 blocks), it remains close to major attractions. The rooms are very good and have been recently updated. After staying in multiple hotels in Cusco, we found the overall quality here superior. It’s definitely worth staying here rather than paying extra for hotels closer to the plaza that don’t offer the same quality. The breakfast could use some improvement, but overall, we enjoyed our stay and highly recommend this hotel.

Estadia incrível! Atendimento impecável e muito gentil. Eu viajei sozinha e me senti segura, acolhida e bem direcionada o tempo todo, além das acomodações serem excelentes! Fiquei em dois quartos diferentes, e do simples ao mais robusto com banheira são extremamente confortáveis, limpos e para quem anda o dia inteiro nos passeios e volta no frio, vale ressaltar os chás de muña e coca sempre presentes na recepção e o excelente chuveiro.

Amazing value. Very clean rooms, central location short walk from plaza, friendly/accomodating staff, excellent breakfast.

All the staff were very friendly, courteous and caring. Pamela, Wilson and all the other frint desk staff were amazing and sometimes went out of the way to help us in need. Would highly recommend the place and we'd definitely stay again if ever coming back to Cusco.