Made a reservation on Orbitz and got to the hotel and no one was there to check me in! I had to find another place in the middle of the night.

Wunderschön gelegen! Perfekt, das Mountainbike-Trails gleich vor dem Hotel starten. Wunderschöner Blick von der Terrasse bei Abendessen. Superleckeres Essen!

I recently stayed at this hotel, and while I wasn’t expecting luxury, I did at least expect the basics to be as advertised. Unfortunately, that wasn’t the case. First off, the service was bearable—the waiters and staff did their best, but it was clear that there was no real management overseeing anything. It felt like everything was just left up to them, and they were doing the best they could with little direction. The two restaurants was another letdown. A huge portion of the menu was unavailable, so we were left with very limited choices. If you’re advertising a diverse menu, you should at least be able to serve most of it. Overall, this place feels completely unorganized and mismanaged. The staff are trying, but without leadership, the whole experience falls flat. Wouldn’t recommend unless you’re fine with a place running on autopilot.

It was an amazing stop through our tri in SA. 2 good restaurants, a stunning view from our Room and very friendly staff.

It was a pleasant stay and very friendly and helpful knowledgeable staff.

Alles war perfekt

It was raining cats and dogs and walking into reception with the fire burning was quite enjoyable. Reception was a pleasure and seemless. Rooms clean and well appointed. Even with load-shedding the essentials were working and the Grill Room gave excellent meals including breakfast. The only "question" I have is why breakfast only starts at 8. Does result in coming late at the office.

Our stay was excellent as always but the reason why I have two points marked with a shortfall is that due to the rain our room (27) had a leak in the corner which soiled the carpet. I know it rained heavily but its still a problem I decided to report because it can cause mildew to form and the carpet destroyed.

It’s a beautiful setting, we had 1 nice room ., one average, that had a bad smell in the shower . They moved us . Food & service was not good , wouldn’t go back . Overpriced for what u get

There is no attention to detail and standards are not kept across the board. This could be an amazing place, but until someone cracks the whip this lovely place will be a bit disappointing. The main redeeming feature is location, it is stunning there.

I have traveled extensively in South Africa & i would have to stay Val Du Charron was in the top 5! From the ambiance, to the views, to the fine cuisine & service, i was thoroughly impressed.. I enjoyed my room with a view & the lovely tea & coffees that were so elegantly placed in my room. All the comforts & European elegance captured in Africa! I would definitely go back...

Val Du Charron zählte lange zu meinen Lieblingsplätzen in Südafrika. Dies ist leider jetzt vorbei. Als Stammgast im Restaurant wollte ich jetzt auch mal das Hotel austesten. Das ca. 27qm große gebuchte Luxuszimmer war ca. 16qm groß. Es war gegen 07:30 mit der Nachtruhe vorbei, da es eine Osterveranstaltung mit vielen Menschen gab. Das Essen im Restaurant enttäuschend.... das Steak ok, Gemüse und Kartoffelbrei fast kalt. Das kontinentale Frühstück bestand aus einem Schälchen Bircher Müsli. Der 1. Kaffee sehr gut..... der 2. sollte bezahlt werden. Es war eine Enttäuschung

Overall we where very happy with the friendliness of the staff and how beautiful the Estate was. Just want to give some advice to the estate, the room that we stayed in, all the doors and extractor fan in the bathroom were very squeaky and noisy and needed some oil.

全体的に素敵なところだったが、冷蔵庫が入っている棚にゴキブリが何匹もいたのが残念だった。

Flott sted! Litt rar mottakelse. Flott utsikt fra rom. Støyende avfukter på badet som var knyttet til lysbryter, slik at om man måtte på so på natta, vekket man den andre. Umulig å åpne propp i vasken. Bra biffrestaurant på stedet. Noe treg service ved utsjekk.

Beautiful place and very very friendly staff

Staff very helpful and caring. The view was spectacular and beautiful areas to sit back and relax.

Thoroughly enjoyed our special weekend at Val Du Charron. Very friendly staff, beautiful comfortable rooms. Spa on the premises was an additional treat and Beauty was the best therapist. Thanks for a wonderful stay

Beautiful hotel, gorgeous location. This exceeded all our expectAtions. Will def stay there again.

Accommodation good. There are two restaurants. The Italian restaurant terrible. Service was bad and food really not good. At the other restaurant the service and food was excellent.