综合评分和评论 The Tunbridge Wells Hotel

The staff were great, the restaurant and food was good, the hotel is a little tired, my first room was unbearably hot and noisy being on a main road, but they kindly changed me to a different room with aircon, but I had to leave unexpectedly at 05.30 this morning due to an emergency at home and it was really difficult to exit the hotel because the door release button wouldn't work initially! But all ok in the end

Great stay, as always 💕

Excellent location - and staff excellent.

Excellent hotel in a perfect location for our visit. We stayed on the 3rd floor at the front of the hotel. Comfortable room. Some noise from passing inebriants, but nothing to keep us awake and to be expected in such a busy area. Fantastic restaurants close by and the Assembly hall just a short walk. Would definitely recommend.

Lovely location in the historic part of Royal Tunbridge Wells known as The Pantiles. Lovely furniture in the room, equipped with tea and coffee facilities. However the nespresso machine, telephone and bed end boards were covered in dust.

The only disappointment was just a cup of coffee for breakfast and not a pot! Making breakfast quite an expensive meal.

Old fashioned style hotel, very comfortable and friendly. Good service, food good. Location excellent.

The hotel is Amazing! I honestly disliked the fact that there's a NO ROOM service card to hang in the door. My interiors and laptop were left folded like nothing had happened. I personally dont like that option to NOT have that option.

Lovely location for a stay in Royal Tunbridge Wells. We were on the top floor, 5 levels of very narrow and winding stairs, no lift. It was manageable but a little annoying. Staff were friendly. The room is quite small but sufficient. It was cold with a draft from the windows, often rattling in the wind. We also discovered a very large wet patch in the wall and floor in one corner, which we did mention upon check out. This is a major issue that needs addressing. We received an apology but nothing else. Be aware, parking is provided by crossing over a busy road. Also, charged at £10 per day! We ate in the restaurant and I can only provide compliments. The food was fantastic, perfectly served and cooked.

Very central. Spacious room and great staff. Bed was really comfy with crisp sheets and fluffy towels. Unfortunately bathroom was grubby and my feet were filthy after walking around the room!

Room very clean but bed really small. Did not have breakfast as knew it was not good value

Great! Friendly, helpful staff. Room was comfortable and clean. Will stay again! Thank you!

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Absolutely loved the stay. Staff were amazing, Breakfast was super tasty and great value. Beautiful lounge & bar area. Really enjoyed the Christmas switch on. Christmas huts along the Pantiles.

It was nice welcoming hotel ,the manager was very attentive,had some food at night was very good ,the room was adequate the mattress was horrendous the springs on one side had gone ,woke up in the morning back was creasing me room was 41

As we were on the top floor it was nicely quiet at night. Very handy location for the high street. Parking was easy. Breakfast was very good. Had a lovely stay.

Stayed for 3 nights for a business trip, I chose the hotel mainly as I've been to the area a few times, been quite disappointed with others in the area and wanted a hotel that had a good location for things to do after work. The hotel is within walking distance of the main shopping town, lots of restaurants and bars and train station too and it proved to be perfect for me! The immediate surrounding area of the pantiles was lovely with plenty going on if you don't want to stray far but even though it was busy I didn't get disturved by noise from the town below which was an initial worry, it's very convenient! I was on the Fourth floor, which had lots of stairs and as an old building, it had no lift, this was fine for me but definitely worth taking into account when booking as a special request if you have limited mobility! My room was impeccably clean, I've been in the area many times at other hotels and this hotel was the best by a mile! The coffee supplies, water and towels were changed daily and the bathroom was modern with great shower and bath facilities! I only ate in the restaurant once but found the food to be absolutely delicious and fresh, there was a great varied selection and very reasonably priced for a hotel! The check in/check out process was very smooth and all the staff I met were incredibly friendly and accommodating! 10/10 stay, I will be back again and highly recommend!

Lovely, characterful hotel. Stayed in the single room and it was great - had everything needed. It was very hot in the room, but imagine that'll be nice in winter. There are lots of narrow stairs, which makes walking with a suitcase difficult, but the staff member on check-in did offer to carry my luggage to my room. I look forward to staying again.

The noise out the front after midnight

The property is old with great characters, these days being given a bath is a bonus, the location is excellent, it is within walking distance of everything, there are beautiful shops, cafes, pubs and parks. The parking is not ideal, (due to our ailments, we are not able to walk very far), with the burden of a big suitcase, it was a struggle, to walk across a busy main street to the hotel, however, the staff are most helpful. One important advice, we have overlooked, with the absence of a lift, being on the 5th floor is no laughing matter. Still recommend it for a short break.