服務一般！

Very friendly staff, good gluten free breakfast. Room very outdated & tatty. Some things not in bathroom, ie glasses & soap.

This is my second stay at the muthu, my room this time was tired and old fashioned with bad marks on the carpet and a bath side which had def seen better days. There was a problem with the water during my stay and although my room wasnt affected , the pool area was, so there were no pool toilets or showers, so people were coming straight out of the sweaty sauna and straight into the pool. I called to the bar just for some crisps and was pretty much ignored by the girl serving snd left me standing there while she did something else behind the bar which was a bit rude, see to your customers first! I had afternoon tea which sadly wasnt fantastic, the sandwiches had obviously been made the day before and were dried up, wasnt even worth the groupon price. Having said all this, i just wanted to have a night away on my own and rested at the side of the pool. The hotel could do with some updates in certain areas but was ok for a one night stay.

I love this place

Unfortunately found out the spa was closed after booking, but that apart had a great stay. Lovely refurbished room and nice breakfast.

Spa was closed which was a shame as that’s the reason I booked

Good facilities although out Räte

We were disappointed to discover that the spa facilities, pool, sauna etc were all closed during our stay, and it was too late to make alternative arrangements, as this had been out search criteria. The room was nice and the staff were all lovely, however the windows were painted shut and there was no way to turn the heating down. The room must have been 25c, far too hot to sleep. The wifi timed out every hour or so and the tv wasnt connected to the Internet. It was disappointing overall.

We had a refurbished room so was very nice. Disappointed spa was closed but hotel is being refurbished and should be completed by end of the year.

Spotless room. Amazing food. A lovely relaxing weekend away

Room was clean, bed was comfortable, food was good, staff were friendly

Lovely stay, no issues

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Room was spotless, staff were friendly and helpful. Restaurant excellent, sevice a bit slow, food was great and plenty of if. Spa was clean. Just across the road is Clumber park plenty of walking.

Very omfortable

Rude receptionist on arrival, poor service at dinner, being told we had to order quickly as they had a large group coming in, food was cold. Forgot our drinks and it took 2 hours and 15 minutes for food.

The Staff and the feel of the Hotel. Was very warm and welcoming. Cosy nice and warm rooms

I had a new wet room. The smart tap was difficult to use without getting a wet wrist, no temperature control and no cups in bathroom. Tea cups in the room also way too small

Food and drink was very good staff pleasant and obliging room was clean and warm.loved the pool and sauna.

Breakfast really was outstanding huge choice but the breakfast cooked buffet was excellent