I asked for a non smoking room when I booked my room. When I arrived and got my key the room smells cigarettes. I asked to be changed to a different room but they stated no. The whole floor smells cigarettes.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia