Fabulous hotel would highly recommend.

Lovely Outdoor Pool, very comfortable Bed , Very Clean room. Breakfast very Good alot of choice. Dinner wasnt very Good shortage of Food Most of the time

Didn’t spend much time in hotel Gluten free wasn’t great as they had electronic labels telling you if there was gluten in dish On my last day I asked why there were no deserts and all ice cream had gluten in them I was told that the labels were incorrect and all ice cream was gluten free No deserts for me all holiday when it was there incorrect labelling so make sure you ask every day

Excellent séjour à Alua Soul Ibiza en demi-pension, service très attentionné et agréable. De grandes piscines et de nombreux transats. De nombreux serveurs aux petits soins, mention spéciale à Fatima et Antonio au dîner. Chambre très confortable mais petit bémol sur l'insonorisation entre les chambres et sur l'extérieur ( pas un problème en cette période hors saison touristique néanmoins). A refaire sans hésiter.

This hotel is pretty good, the location is great with a few small restaurants and bars nearby which are worth a visit. Rooms are adequate and pretty comfortable though if you book the suite option, it really isn't at all. The staff were mostly good. The food was utterly atrocious. Many people were complaining about the bland, non-seasoned, offerings and the 'chefs' were not interested. The food felt cheap and there was not enough of it. Deserts were clearly all out of a box and pretty rough. Salads were pretty good. Drinks were good with branded options available for the AI. The one thing that I find unbelievable is that water is not included on the AI. If I want unlimited vodka or gin, that's fine but water was a no go. I find this appalling especially in a hot climate. Will not return.

Great hotel we had a suite which was massive and perfect Very clean and lovely friendly helpful staff The hot food was average on an all inclusive but we found something every day to eat on the buffet. Pedestrianised boulevard in front on the beach and sea with excellent bars restaurants and cafes Very chilled hotel nice pool areas and plenty of sun beds Valentina the entertainment team was great fun We had a lovely few days at the hotel blue skies and warm sun with all the fun or chill of Ibiza

Very enjoyable stay. Was on an all inclusive basis. Breakfast great, lunch fine but dinner was usually a bit beige. Room lovely except for a very odd bathroom set up which meant there was no privacy. Entertainment was great, especially Valentina as our main entertainer. Great value overall so would definitely recommend.

The amenities were falsely advertised. Apparently, the a la carte restaurants are only open during peak season, and when we brought up that this information was not available online, the front desk did not care. The buffet food was okay but the hours are very limited so if you dont' manage to go when it's open, then you'll have to buy food elsewhere. Additionally, the booking says the spa is included in the all-inclusive perks, but that is not true; the spa costs extra. Felix and Valentina made the trip enjoyable. Shout out to them.

alles gut

Had a lovely stay at AluaSoul, the hotel was really relaxing, the pool area & bar were great & the food was excellent. The room was very comfortable & we had nice view over the pool.

Thank you for a wonderful stay!

The staff make this hotel. So cheery and helpful in all areas. The half board option is great. The buffet is varied and really yummy. We thoroughly enjoyed it. We paid extra for all incl drinks so we could have unlimited water and wine and it was good value. Breakfast was vast too. We had a bit of a shabby room which really needs a refurb (2109). It had a separate wet room/disabled bars and the sink needed straightening and fixing. The bathroom definitely needed at least painting. Air conditioning was a bit lack lustre and not cooling very well so room was too warm. Having said this, we had a very comfy bed and a view over the pool area so we managed and i think the other rooms are quite nice (from what i could see peeking in). Pool area was nice and you can get towels for sunbeds. We would stay here again although I'm not aure my waistline could take it!

Room was nice and clean. Wasn’t berry happy with the beach.

Sauberkeit hadert hier und da etwas aber sonst schönes Hotel

Hotel gut. Hier und da hadert es etwas mit der Sauberkeit. Personal ist nett, Anlage liegt schön direkt am Meer

Zustand der Zimmer renovierungsbedürftig. (Wir haben mehrere gesehen) Personal Rezeption ist sehr förmlich, kein Lächeln keine Begrüßung, kein Verabschieden. Personal Restaurant ist sehr freundlich trotz Stress, da es immer laut und voll war. Gäste sind zu 95% Engländer. Lage super. Das Karoke-Lokal nebenan ist eine Katastrophe und raubt einem den Schlaf, wenn Mann ein Zimmer mit Meerblick hat. Besser direkt Poolblick buchen. Wir waren das dritte Mal dort und hatten sonst Poolblick. Zimmer sind dort auch leiser. In dem alten Teil mit Meerblick sind die Zimmer sehr hellhörig. Man versteht jedes Wort aus dem Nachbarzimmer.

Sehr in die Jahre gekommen. Leider keine Liebe mehr bekomme. Nur noch Massen Abfertigung ! Aber gut die Preis darf man auch nicht mehr erwarten. Team u Personal war nett

Plenty of noise from outside the hotel. A little underwhelmed by the hotel itself. All inclusive food was pretty poor on the whole.

chambre et l'endroit trés agréable, et le personnel également. Excellent séjour passé

Expérience terrible ! À notre arrivée on nous indique que l’hôtel est surbooké et que l’on va être déplacé dans un autre hôtel situé à l’autre bout de l’île. Nous revenons le lendemain et quelle déception pour le reste du séjour. Cet hôtel n’a clairement pas le standing d’un 4 étoiles, pas de bagagiste, pas de voiturier, ni d’équipements que l’on retrouve habituellement dans les chambres (articles de toilette, chaussons, peignoirs, machine à café, …). Une douche vétuste avec une odeur d’égout persistante dans les toilettes. Pas de parking propre à l’hôtel. Aucune information en chambre pour connaître les infos utiles (ex : numéro de la réception !). Les repas du buffet ne sont pas du tout qualitatif. Un seul serveur disponible à l’espace piscine qui est gigantesque (donc l’attente très longue !!) pas de serviette et eau dans la salle de sport non plus. Cet hôtel porte atteinte à l’image du groupe Hyat !