Wasn't advertised the way it looked, main hotel shut down, we were put in a dark basic room in another building adjacent to hotel, I would of booked another hotel if I'd known!

No staff.... you get a code to open a key safe. I was in a separate building to the main hotel. No reception No food No bar. Free parking Room was OK

A good value decent property for a work trip

Easy check in... easy check out . Lovely place.

The place is clean but very dated Needs a refurb exspensive for just a room and no breakfast . You do get some instant porridge and a chocolate pastry . Tea and coffee . OK for 1 night , but would not go again

Pas d'accueil, j'ai oublié ma clé dans la chambre attendue 4,5 heure. Et facturée+35 £ perte c'est 10 £ Déconseillé

Good value and helpfull staff.

Safest place in the UK ☹️Soulless. Avoid. If this is the future. I’m out of here. After a 14 hour shift. No one there. Waited an hour for someone to answer the phone to then guide us through a Crystal Maze challenge to get our keys and type in the access code to enter the place. Room had a smell of disposed vapes and late night Chinese takeaways sat in bed on your own wondering where it all went wrong.The shower was that sad and weak I could here it crying during the night.

A combination of the worst WiFi ever so don't stay here if you need to work and the noisy guests in room 2 who woke me up at 5am shouting and making so much commotion leads me to give this poor review .

Onsite parking was very helpful

Good parking clean room

No real bar facilities, didnt do evening meals or cooked breakfast ,free parking but getting into hotel from main road & out abit of a knightmare with road being so busy

Gaining access was difficulty’s we were given wrong access code to obtain key. Then the central door key code didn’t gain access on 3 separate occasions. One of which people were unable to get out of building when I was trying to gain access from outside. It seemed to work intermittently and certainly needs attention. The cleaning staff were very friendly and replenished tea , coffee and loo roll. A pleasant stay but property requires attention.

We did not see any hotel staff face to face hence the bar was closed. The room was cold and the electric heater was inadequate. The room was clean, the shower was hot and the radiator was hot in the shower room. It was self check in and check out. We were grateful having a ground floor room. Thank you

I wasnt expecting it to be that nice. Great price and the room was good

Room was ok a bit tired ,mould round shower head and bath didnt drain very well ,doors we're rattling all night with wind

The room was dirty,the base of the bed was broken,the bed was unmade,the bed linen and towels not clean and was used by a previous guest, the bathroom and shower cubicle have both not been cleaned and the toilet roll did not have the folded triagle confirming the room has been cleaned - it is such a shame as it's such a beautiful hotel with such a lot of potential and all it needs is some upliftment and tlc,I had a look at the garden and it's ever so beautiful , all it neefs is a little bit of care anf attention

After booking a received an email supposedly from the hotel which detailed opening hours of the restaurant. This email turned out to be auto generated and incorrect . There is no restaurant and the entry is wrong . Reception staff offered to prepare a microwaved meal for me which was great customer service but not the point . I couldn’t get the WiFi to work and the reception staff connected me to the staff WiFi which unfortunately wouldn’t support the uplift of files due to speed .

Contrary to website there is no restaurant or bar or reception or welcoming staff. Neither is there any instructions on the new set up of self check in or directions to rooms not in main building. The least they could provide

There was no staff at reception after 6pm, but a 24/7 telephone number. Staff were friendly and helpful. Then room was nice and cozy and clean, with complimentary breakfast and tea coffee. The only issue was there was no hot water for shower or bath as the hotel had plumbing and this caused inconvenience for me. I was offered another room to shower; however there was no time as I had been delayed and had to leave. No partial refund was given!