8.0
非常好
基于 239 条评论
清洁度

8.0

客房舒适度

7.4

地点

7.0

服务和设施

8.2

旅行者评论 Grand Hotel

每页评论数
20
40
热门评论
yan
8.0
/10
评论于 539几周前

Hotels.com verified review

老房子酒店,设施一般,地理位置很好,闹中取静的城市核心区,门口都是几十年以上的古树。工作人员都很热情。也算孟买的一种体验。
Svetlana
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

The room was spotless, the staff were always helpful and on point. Fresh water, tea and coffee each day. A large, quiet room. And a very quaint elevator, retaining the original feel of the building. Breakfast was included for us and it was simple but certainly adequate. Fruit, cereal, toast, muffins, omlettes and a good selection of Indian favourites. We ate dinner in the restaurant a few times. The food was always tasty, although not always the same as "home", but hey, it's India. If I wanted things to be the same, what's the point of travelling?
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Mariam
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

Wonderful staff who helped when my elderly father was sick. We stayed in a large family room, watch feels like a mini apartment, ideal for a family of three or four.. This is our second stay here.. The staff remembered us fondly from last year..it is located in a quiet, beautiful part of Mumbai and the hotel itself is an historic building..Will certainly stay again next time my family is in Mumbai.
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DAICHI
icon-商务和休闲
商务和休闲
10.0
/10
评论于 18几周前

Expedia Group verified review

古びてはいますが、客室はとても清潔で気持ちが良かったです。テレビの音量が下げられず困りましたが、テレビを見に来たわけではありませんので良しとします。シャワーは勢い良くお湯もちゃんと熱いです。窓からは通りの様子がよく見えて、旅情がありました。 ホテルの外観はコロニアル調で素敵ですが、内部の大きな吹き抜けも特徴的で素晴らしいです。スタッフは皆さんとても優しく、英語の下手な私の希望を聞いてくれました。過剰なサービスはせず、良い意味で放っておいてくれますが、こちらがお願いすれば迅速に動いてくれます。このホテルへ泊まりたくなって、またムンバイへ来てしまいそうです。ありがとうございました。
Deepali
6.0
/10
评论于 19几周前

Hotels.com verified review

Firstly: I paid for an Indian friends room who checked in day after, but when she checked in they made her pay the room one more time, which was really embarrassing since I had promised her to pay for the room. Secondly: I fell sick and posted don't disturb sign on door, the staff wake me up 2 times, knocking and ringing doorbell.
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Ola
icon-朋友和家人 好友同行
朋友和家人 好友同行
4.0
/10
评论于 20几周前

Hotels.com verified review

Firstly, double charged room for my friend, really embarrassing. I paid her room day before. Secondly, did not respect "don't disturb sign" on door, knocking and ringing on door waking me up, really annoying when sleeping while sick. No wine, this is "hard liquor" according to hotel.
Anette
8.0
/10
评论于 21几周前

Hotels.com verified review

Trevligt gammalt hotell med anor. Många material som är bevarade och uppdaterade. Läget är perfekt. Vi kom med tåg till CST och kunde enkelt promenera till hotellet trots att vi kom efter att det blivit mörkt.
Avana
icon-朋友和家人 好友同行
朋友和家人 好友同行
8.0
/10
评论于 27几周前

Hotels.com verified review

The hotel was in a very central location. They told us that the hot water is only on during certain times. The breakfast buffet was decent. The staff at the hotel was very nice & helpful.
Hajime
10.0
/10
评论于 27几周前

Hotels.com verified review

Histrical but very clean and comfortable hotel. Elevator is special.
Stephen
icon-休闲
休闲
10.0
/10
评论于 27几周前

Expedia Group verified review

Staff excellent
MIchael
icon-朋友和家人 好友同行
朋友和家人 好友同行
8.0
/10
评论于 32几周前

Hotels.com verified review

This hotel is an old hotel that could use an update. With that being said it was quite comfortable to stay in. The room was clean and in a great location. The staff was very good and the young lady who was the concierge was exceptional. She helped set up a tour for us when our hired guide did not show.
Mikkel
icon-
8.0
/10
评论于 47几周前

Hotels.com verified review

The hotel is in a good location and has some history, but had no doubt seen better days. The bed was comfortable, although the room only offered a small, frosted window, v so I could only tell if it was day or night and one what the weather was like if I heard pouring rain. The staff are helpful and welcoming
Kaashi Magic
icon-商业
商业
8.0
/10
评论于 54几周前

Hotels.com verified review

I had a wonderful experience during my stay in Mumbai, especially at a historic property located in the Fort area. Everything was great overall, but I was quite surprised to find that the hotel didn’t have any electricity backup—that's definitely something to consider. Otherwise, everything was good. Looking forward to seeing you soon. By the way, there’s one more thing I’ll share with you via email. Thanks!
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Aliaputri
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 63几周前

Expedia Group verified review

Good hotel option for the area. Would come back!
Hilke
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 63几周前

Expedia Group verified review

Sie liegt in fußläufiger Entfernung zum alten Stadtzentrum umgeben von historischen Gebäuden.
Shubheksha
10.0
/10
评论于 64几周前

Expedia Group verified review

Will be back
Konstantin
icon-商业
商业
6.0
/10
评论于 66几周前

Hotels.com verified review

The hotel is not bad, but the rooms need renovation. The elevator only goes up to the 3rd floor and you have to walk up to the 4th floor with your luggage. The rooms are clean but they need a total change of everything inside. I wouldn't stay here again if I had another choice. The breakfast is monotonous - the same every day. The staff was friendly and helpful.
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Keith
10.0
/10
评论于 68几周前

Expedia Group verified review

The staff were all very friendly and helpful. Also very professional. I would happily stay there again.
Kourosh
icon-休闲
休闲
2.0
/10
评论于 71几周前

Expedia Group verified review

I recently stayed at the Grand Hotel in Mumbai, and I must say, it was a very disappointing experience. The biggest issue? Hot water is not available at all times. They have a single time slot for hot water between 6 AM and 9 AM, which is not mentioned anywhere on their website or during booking. Imagine spending the whole day exploring the bustling streets of Mumbai, only to return to your hotel in the evening and find out you can’t take a warm shower. It’s beyond frustrating! This lack of transparency feels deceptive. It’s clear why they don’t advertise this. if they did, nobody would book a stay here. A hotel that calls itself "grand" should at least provide basic amenities like 24-hour hot water. The inconvenience overshadowed any positives about the hotel. Until they address this issue, I wouldn’t recommend staying here, especially if you value comfort after a long day of travel.
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DAVID
icon-休闲 好友同行
休闲 好友同行
10.0
/10
评论于 79几周前

Expedia Group verified review

Beautiful architecture with spacious and airy rooms in a great location. The room was very comfortable. The staff were very warm and welcoming and always helpful, extremely polite and ready to do anything they could to make our stay easy and comfortable. Centrally located, the neighbourhood is easy to walk around, very interesting and very accessible. A great place to stay!!
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每页评论数
20
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