這是間設計較現代感的酒店,lobby 和 房間廊道採幽暗設計風,對我這種喜歡明亮感的人,有點不適應. 酒店頂樓是半露天的餐廳酒吧,很多老外穿著時尚在上面享受美麗的晚宴.對了,頂樓約10樓,可看到倫敦部份夜景. 對了!房間內也很現代感,但洗臉盆有點淺,淋浴室蓮蓬頭不好使用,澡盆不能用.

儿子喜欢，地段好，阳台舒适，天台餐厅景观佳

Good location，many restaurant nearby and walking distance to convent garded. Hotel was very stylish， room is cozy and clean. Great stay.

everything was good during our stay execpt, I did not feel comfortable after checking the voucher home, we were overcharged "Radio-rooftop" expense which we never even booked or used.

Good location. Warm and friendly staff.

First class customer service

Great stay with very clean and spacious rooms. We were in a family trip to celebrate the end of the year. The place is surrounded by many theaters and it's located just a 15 minutes walk from London eye and other famous places. Service from the front desk, restaurants and the rest of the staff was amazing. Some of them speak Spanish which was even better for us. We used also the Concierge service a d the girls did an excellent job and gave us some options to spend the new year eve.

Høyt støynivå fra rooftop. Men slo av musikken ca 00:30 og da ble det stille. Dårlig frokost (vi valgte å gå ut for frokost, selvom den var inkludert). Veldig mørke fellesområder på hotellet. Rommet var helt fint.

Location - great Staff: great - sorted out our issues quickly and without fuss Rooms - we were in a South facing room with a balcony on the 9th floor - just below the rooftop bar. The music was banging until 12:30am. We changed rooms the next day. Breakfast: dreadfully slow service - it took 20 mins before our order was taken and another 20 before anything appeared. OJ was just from a carton and not freshly squeezed. We didn't bother for the second morning and got a takeout from Pret across the road. Summary: it was ok but touch focus on style over substance for this price point imho.

One of the best hotels and service I’ve ever experienced. The staffs attention to detail was incredible and made our stay very special as we celebrated my son’s birthday. I will be returning and if you are considering this hotel PLS BOOK it!

Ok

Fantastic hotel...friendly staff...highly recommend

Early check in honoured, room good, great location

Brilliant service and a fantastic hotel

Wonderful property with ideal location. Perfect for being near the action. The breakfast was definitely premium dining.

The location is very good and thats all....At this Hotel we had a terrible experience. My wifes credit card was stolen from her back pack. The credit card was insude a zipped credit card holder insude the backpack. We had two cleanings on this day and we did not understand why? We checked out on the 6th of November and were in Dublin Ireland, we saw 11 to 14 fake charges on our credit card in London... We called the hotel, their security called us back, and said the management would call us back, but nobody called us back...TERRIBLE for a 5 STAR Hotel... Our charges on the card exceeded $4000, bfore we canceled the card...ME London costs almost $500 a night... Terrible ...They just dont care.....

Very nice clean hotel, great location, great staff!!

On arrival the customer service was exceptional. We were greeted with a glass of sparkling wine and were taken to our room in person by the receptionist. She walked us into the room and showed us where all the things in room are, even walking out onto the terrace

Room and staff are first class.

This hotel was not only très chic but also conveniently located and within walking distance to many attractions! I also loved the fact there were several restaurants associated with this property and their rooftop bar/Radio was so classy and had a beautiful view of London!