该酒店的公共区域和家具陈列非常有品味，环境舒适。服务人员热情好客，服务到位。酒店位置俯瞰老城绝佳。

地點滿分 體驗滿分 設計滿分 可飽覽古城全貌 早餐好吃 員工友善

The hotel is like a palace!! Love the hotel so much!! With a small swimming pool can chill in the morning! The staffs are helpful and nice! I need to check out the hotel at 6am in the morning to continue my journey, and the staffs helped me prepare a very nice breakfast box for us to take away! Really appreciate it! Thank you so much!

Amazing five star experience in Fez! Will definitely visit again.

I have an official complain as we were there for 3 days and there was on particular experience at a roof top bar. We are vegetarian

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Excellent breakfast and spa services

spa rénové, joli rooftop mais en renovation mais de belles terrasses dans le patio

Outstanding stay

A beautifully decorated charming hotel offering an authentic Moroccan experience.

Staff is incredibly accommodating and very gracious. Excellent!!

Clean, large, but modestly appointed room with an odd layout. Common areas were nice and staff was polite and helpful.

Beautiful property!

Ok

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Needs to watch details of cleaning, the bathroom was dirty

Great architecture and delicate decorations in the building. We enjoyed the warm welcome and nice food as well! We were especially impressed by the supportive reception from Fatima & Madiha and Maryem Elidrissi. Thank you!

Nous avons passé notre nuit de noce au Palais Faraj. La suite était magnifiquement décorée par la gouvernante Noura. Le personnel était aux petits soins. Petit dejeuner varié et copieux. L accueil etait chaleureux. C est un sejour de mille et une nuit que nous n allons jamais oublier.

Nous avons adoré notre séjour de deux nuits

Walking into the Palais Faraz is an impressive experience—the public areas are beautiful and exude a sense of grandeur. However, the experience in the room was less than stellar. The decor felt dated, though the bed was very comfortable. Unfortunately, the bathroom design was not ideal for privacy. It combined the closet, walk-in shower, and toilet in one open area, with only a glass door for separation. Additionally, the shower didn’t drain well, leading to water pooling on the floor. The breakfast buffet was a highlight, offering a wide variety of options to start the day. However, the bar was surprisingly underwhelming, missing some of the standard offerings you’d expect from a 5-star hotel. The location is both a pro and a con—situated on a busy road but conveniently close to the entrance of the Medina. Overall, while Palais Faraz has its moments, it doesn’t quite meet the standards of other 5-star hotels I’ve experienced. There’s room for improvement, particularly in the rooms and bar service.