Es ist einfach wunderschön hier,wir kommen definitiv wieder

Ein sehr schönes 1000 Jahre altes Schloss als Hotel mit Restaurant umgebaut. Zimmer im Stil der Ritterzeit. Rittersaal noch vorhanden ebenso wie die Bibliothek mit vielen alten Büchern. Sehr schöner Schlosspark und sehr gutes Restaurant.

Séjour de 3 nuits. Nous avons été surclassé à notre arrivée et avons pu bénéficier de la suite romantique. Château exceptionnel avec mobilier d’époque et chambre très spacieuse. Pas de climatisation mais pas besoin car les chambres sont fraîches. Coin cuisine avec frigo. Petit déjeuner avec choix. Restaurant attenant pratique pour manger ou boire un verre.

We were the only guests at the hotel

Außergewöhnlich Jederzeit wieder

Bijzondere, mooie locatie

Enestående slot og sjovt at få lov til at bo som grever og baroner. Svært at ankomme når det er mørkt.

Das Personal hat nichts über das Schloss noch sonst etwas erzählt. Unser zimmer hat sehr muffig und modrig gerochen, was sehr störend war. Der Wellnessbereich hätte 30€ für 2 Stunden pro Personen Aufpreis gekostet, das war in Expedia nicht herauszulesen. Das gehört besser beschrieben. Frühstück war okay, leider gab es kein Ei. Das Personal war mit den nachfüllen auch sehr sparsam.

We loved staying at this castle! There is so much history there and lots to be explored. We were there off-season and it seemed like we had the whole place to ourselves. Our room was beautiful and clean, and there were lots of choices on the breakfast they presented us. I would highly recommend this castle if you like historic properties. (Be sure to see the chapel as it is stunning!)

Beautiful place. If you ever want to feel like royalty stay here. And on Sunday we had the hotel all to ourselves. Cant give Schloss Matzen enough praise

Truly amazing place - to stay in a castle with parts of it over 9 centuries old. Could really use a simple sign on property on where the entrance to the hotel is - we had to wonder around a lot (restaurant was closed). Could also use more staff - we waited for over 15 minutes to be let in when we finally found the entrance and figured out where to park. Not provided much information on room amenities and spa neither. Would have been nice if restaurant were open more hours since the open patio and garden is great in the summer.

I used filters for air conditioning, wifi and parking on all of our stays while we were in Europe for the month of July. This property populated as having all of the above. First, we could not find the entrance. It is terribly confusing. When we get to what we thought was the front door, there is a flimsy paper note (that was blown upside down and unreadable) on the door. After calling I was given some terse instructions as to how to gain entry. We followed those and were eventually met by a woman with an attitude, acting as though we were an inconvenience. Once in her office, I asked about the AC as it was quite hot that day. She stated they do not provide it. I said that I was pretty sure I only searched hotels that do provide it. I asked to see the room to see if it would work. She huffed and puffed. We tried to follow her to the room, but she ran off as if we knew where we were going. Once we found the room, with no help from our receptionist, we entered and immediately found it to be very hot, stifling and terribly uncomfortable. My wife said this simply won't do. We expressed our concerns and were met with indifference and even a worse attitude. We made our decision final. Not staying. I called the manager again. He was quite rude. I explained and told him I just wanted to be fair. He assured me he would be. He has not been and in fact has ignored us.

Einfach nur perfekt.

This is a unique and special property. Our room was beautiful - old-world charm and very well maintained. I wonder if they might be understaffed. Our check-in was not ideal. It was raining, we buzzed the front gate and were let into an open courtyard. It took 15 minutes for someone to finally greet us and let us into the reception area. Breakfast is self-serve. There were no porters to help carry our luggage up 3 flights of stairs. Beautiful hotel - needs better service.

What a unique experience! We would certainly return our next trip.

True Schloss Hotel, very special

Härligt ställe! Väl värt ett besök!

Our stay offered us a unique lodging experience. Our host, Johanna, was exceptionally pleasant.

Incredible castle with outstanding staff! Miss it already

What an opportunity to stay in a castle. Met all expectations and more.