I booked a single room, the room is small but I got everything I want. It's clean and nice deco. Bed Comfor. Wifi is really fast. I enjoy my stay. The staff very friendly and helpful. Will for sure go back if travel to Madrid.

Small room but good location and comfortable bed, recommend for lovers only

Good location, good beer and good tapas. Even there were some mistake at bill, they quickly recovered it.

El personal 100 puntos!!! La ubicación a pasos de todo, muy seguro, lo recomiendo.

O quarto estava limpo, cheguei antes do horário do check-in, mas a recepcionista guardou minha mala e foi muito educada. A decoração do quarto é moderna e acredito que houve muito cuidado na escolha dos produtos que oferecem no quarto da pousada. Ademais, a localização é excelente.

Great location, historic feel, loved the balcony

Clean, perfect location.

I had the best stay at this cute boutique hotel. It was in a great area close to so many Tapas places, stores and Plaza Mayor. My room and balcony were amazing. The bed and pillows were 15/10! I got the best sleep and the hotel was very quiet & peaceful. Staff was super friendly and accommodating. Will definitely be staying here again. 10/10

Excellent boutique hotel ideal for what we needed, a clean modern room set within an old historic building in a great location, staff are extremely friendly and welcoming.

Fab hotel in central Madrid. Can walk pretty much anywhere from the hotel, very helpful staff, clean and comfortable rooms.

Positives: - comfortable bed and bedding - great shower - large plush bath towels - great location Negatives: - the room feels very confining with windows that don't open and look onto another building just a few feet away - ground floor rooms get noise from the kitchen until about 11pm (though this was only on Friday and Saturday night, Sunday night was very quiet - there is an emergency light above the door in the room that stays on all night and throws quite a bit of light

Very nice stay, we will come back

Frukost,personal,rummen och läge var tiptop! Den som har klagomål borde stanna hemma istället!

The room was immaculate with a balcony overlooking the street. Powerful shower. All staff were extremely helpful and friendly and nothing was too much trouble. Excellent location.

Lively

Very loud.

Llegaron a acuerdos sobre nuestra estadia, sobre los cuales luego mintieron descaradamente. ¡INCREÍBLE! MI ESPOSA Y YO ESTÁBAMOS EQUIVOCADOS. ME GUSTARÍA SABER DE USTED PRONTO. No deberían poder salirse con la suya. Primero, el 24 de diciembre, nos dijeron que debíamos mudarnos de la habitación porque habría que hacerle reparaciones. (¿Se imaginan reparaciones el 24 de diciembre?). Esa misma tarde, otras personas se registraron en la misma habitación. Nos dieron otra y nos dijeron que podíamos quedarnos hasta el 26 de diciembre. El 25 de diciembre, a las 11:30, llamaron a nuestra puerta y nos dijeron que teníamos que desocupar la habitación a las 14:00. ¡Les dijimos que habíamos llegado a un acuerdo con el recepcionista, y luego la cosa se puso fea; nos acusaron de mentir. ¡INCREÍBLE, POCO PROFESIONAL, GROSERO, etc.! Menos mal que pudimos conseguir un vuelo a Ámsterdam. ¡¡¡FUE UNA MALA EXPERIENCIA!!! ¿Por qué mentiríamos? Hay muchos hoteles en Madrid. Si fueran profesionales, esto nunca pasaría. La única razón por la que nos quedamos más tiempo fue que la aerolínea perdió nuestro equipaje y no queríamos volver sin él. Otra cosa que supimos hoy es que una de nuestras maletas estaba en Madrid, ¿y llamaron al hotel? Ni siquiera nos llamaron. ¿Qué más puedo decir? He viajado por todo el mundo, he visto mucho, pero nunca algo tan malo. Insultante, arrogante y todo lo demás.

Service was great

Great room and great location. Easy access to the key sights. Very friendly staff.

Fantastic location. Clean room with great shower. Friendly staff.