前台态度非常好，热情亲切，幽默，给我一个巨大且很重的铜钥匙说：给你一个小钥匙。房间干净有点品味，只是是个阁楼，要小心撞脑袋，在老街，非常方便。

Well maintained, clean, great location, and easy to walk everywhere.

Staff was very helpful. Charming hotel. Very conveniently located. The room was a little too hot at night which made it hard to sleep.

A lovely hotel on a perfect neighborhood marred seriously by a huge disconnect regarding payment. Until I het home next week and cam review my credit card statements from August I wont know what happened but my Hotels.com app said I had paid and the hotel insisted I did not Too bad because the rest of the stay was fine

The view from the room was overlooking the old town was lovely. Lots of shopping and cafes right outside the door and the bus stop was nearby. At night it was very quiet.

Loved my room. I was so cosy & comfortable.

The perfect hotel to explore Bern from. We just walked out of the hotel and were able to walk everywhere.

Wonderful location in old town Bern. Out front looks like a postcard.

Cleaning staff require closer supervision.

Great location in the heart of Old Town. Nice big room, clean, with comfortable beds. We were a late arrival so had to let ourselves in. Instructions sent prior were very easy to follow, but it was a bit strange as everything was dark when we entered. Also had an issue connecting to wifi, as we were unable to receive SMS message with access code. Had to ask at reception next morning and they gave us the code - not sure why they don’t just provide it? Other than that, we had a nice visit.

Very accommodating location and staff❣️

Thank you!

Muy bien

Ubicación ideal en el casco antiguo de Berna y cerca del parque de osos. Limpio, cómodo, y fácil de acceder aún cuando está cerrada la recepción. Necesita más personal ya que tuve que esperar más de media hora a que apareciese alguien por la tarde para recoger la maleta, pero por suerte hay una excelente heladeria al lado.

When we arrived there was no staff present at the check in desk and we were unable to get into the hotel bc you need a key fob to get in. There was a sign indicating that the staff goes home by 5pm and we arrived in Bern at 6pm. I was not notified of these hours beforehand. if I had known I would’ve planned accordingly. I was unable to get a hold of any staff through the phone number provided on their sign. After waiting outside for almost an hour, by luck, we were able to get in as another hotel guest was leaving.

Lovely hotel, perfectly situated for visiting Bern old city, easy to walk to all the main attractions, Hotel was clean and comfortable, friendly staff made our stay easy. Great local restaurants and amazing ice cream shop next door.Would definitely stay again at this great value for money Hotel

This is an older hotel in the old town of Bern. It is a beautiful building with a lot of character and charm. The check in was easy, they held our luggage for us while we did some sightseeing, and were very friendly. The building itself seemed very hot and stuffy...but that is not unusual for this age of building. There was a fan in the room and with our windows open it cooled off fairly quickly.

Un albergo veramente delizioso. Vicino al centro, nella città vecchia e a due passi dal parco degli orsi e al rose garden. Posizione strategica..Camera arredata con gusto. Molto pulita. Letto comodissimo e lenzuola candide.Dotata di confort : macchina del caffè a disposizione che per noi italiani è essenziale! Tra l'altro anche un buon caffè. Possibilità di aggiungere del latte. Tè, tisane, biscottini e anche due bottiglie d'acqua. Ah dimenticavo...la frutta. Poi ciabatte, spazzolino, dentifricio. Tatiana alla reception è veramente cordiale e disponibile. Ci torneremo sicuramente!

The hotel itself was beautiful, the room was perfect with comfortable beds, a clean room and a nice bathroom. Our hotel window overlooked the main road, which had no cars on it so it was nice and quiet. Just around the hotel were wonderful restaurants, a five minute walk to the bear pit and just down the road from the rose garden where we went to see the sunset. we ate at a Thai restaurant next-door and then went for fondue just up the road. The hotel staff was very helpful and accommodating and overall we had a wonderful stay at this boutique hotel and recommend it highly.

Cool, nostalgic vibe on the street where Einstein lived when we wrote his famous papers.