Service was outstanding. Very clean hotel . Good breakfast selection . Breakfast staff was excellent they always filled up everything small place but it had lots of selection always fresh . Free coffee and soda/water machine . Definitely recommend this hotel . Reception staff was outstanding speaking English well . Thank you

The hotel is in a good location and is close to the strip, which is definitely a positive. However, I felt that there were too many additional charges for things that you would normally expect to be included in a 4-star stay. Even the tea and coffee in the room come at an extra cost, which I found disappointing. The breakfast was, in my opinion, more like a 2-star standard and could definitely be improved. The lunch and evening meals were much better and generally enjoyable, although the choice became a little repetitive during the stay. Overall, I felt more like a cash machine than a guest, with charges for so many extras. The location is good, and some aspects of the food were enjoyable, but the hotel simply doesn’t feel like a genuine 4-star experience.

Pros Rooms were lovely, housekeeping very good. Staff lovely Food was good great selection Cons Pool beds were very uncomfortable but they are in the process of replacing them. Wasn't allowed to drink own water in the restaurant. Would book again

Please avoid this hotel CLEANERS STEALING FROM YOUR ROOM and Reception do nothing and are not interested no help or apology for shoes and cigarettes stolen from room! Would never go back to this hotel!!!

Rooms were ok and towels changed everyday and bed was made, but despite requesting addition hand and shower soap they were never replaced nor was the floor cleaned which was disappointing. Breakfast and evening meal was good, plenty of options. Staff were nice and friendly. Location was good close to beach, indoor market, supermarkets and bars. If a little more attention was given to the general cleanliness of the rooms it would make it a nicer hotel. Pool and outside area was nice and there was never any problems obtaining sun loungers, albeit some where a little worn and uncomfortable.

On arrivall was sent to a oçcupied room. Then tv not working in room.then air con leaking water on the floor as you entered the room came to fix it 3 times .had to change my card entrance twice. Only 2 on reception helpfull. Food was very good. Was very noisy staying in front room of hotel .dont think i will stay there again.the pool area was very nice.the room was clean.

Good all around

Absolutely brilliant stay lovely staff and hotel it’s right were you want to be in Benidorm loved it

Great location and plenty of happy hours and choice of food. Poolside good and poolside activities provided by Millie @ Funtastic well worth joining in. Bar staff friendly. If you've gone unique package its a nice surprise as didn't know about the upgrade, just dont forget to tell reception if you want the late check out or you'll get your knuckles rapped.

Good hotel with great location. Clean and well equipped. Good food, nice pool area and bar

Just back from 5 nights at this hotel, rooms were cleaned and towels provided,pool area clean,food in hotel was quite poor compared to previous visits where we had the half board option, would go back but as room only in future,overall an okay stay.

Its location is good for the nightlife area

The food was excellent and good variety.

Staff food and hotel perfect

Clean room. Did not try food there but looked good. Hotel styling not to my taste. Looks generally like it needs a modern refurb.

.

Won’t be starting again

All good

Yes it was very good

Hotel was perfect like every year great staff lovely rooms good food perfect location