Good

整體不錯，人員有禮貌，房間都算大，又有海景，環境寧靜

今次在HOTEL.COM分別訂鶴雅佐吕澗湖、阿寒湖之翼一泊兩食住宿。在前台服務、餐飲各方面，佐吕澗湖都優勝得多，而佐吕澗湖價格卻便宜限多，實屬超值。

住的是傳統日式客房，客房大門是間條通木，從走廊外可看到客房內某些位置，生活有點兒不方便。房間古老殘舊，周圍油漆脫落，充斥著難聞的天拿水臭味。唯海鮮自助餐豐盛，值得一讚。

very good

Hotel's position is beside the Saruma lake, which has a good view in the morning. The staff and service are good. Seafood dinner biking is also delicious. It is better to go there if you have car to drive because the other means of transport is not very easy.

Nice sunset view, value for money, good restaurant

房間較舊，最不滿是離開時要收取300日圓溫泉稅，但入住時沒有提及，本人又沒有使用溫泉服務，但必須要收取。

非常滿意的酒店，晚餐食物非常新鮮美味，房間舒適，環境舒服，下次有機會一定再去這酒店。

一間名牌酒店,但已較舊了。 酒店適合日本人,尤其喜愛溫泉的人。

就在Lake Saroma 湖邊, 餐廳和房間都向住湖的方向, 可以欣賞到完美的日落景色。 房間有一點點陳舊, 不過可以接受。員工服務很好, 餐廳的食物都還出色。

Good service with excellent lake view. Quite and nice place for family tour.

Visitirs mainly are locals, quiet place, buffet dinner.

酒店較舊，自助早餐及晚餐食物一般

Good buffet dinner, good hot spring and comfortable living condition

We were impressed by good working attitude of the hotel's staff who greeted us with big smile and served us efficiently.

フロのタオルが自由に使えない。レストランや部屋の冷房が弱いし、調整できない。経費節減はわかるがこういう点で再度宿泊をためらうことになる。

Very peaceful and has beautiful scenery. Love the birds around the sea.

Everything about the hotel was extremely good and overall the service was good, except the last day at breakfast the staff were not as helpful. Our room was spacious with great views and it was a good hotel as a base for touring, my only issue was the breakfast finished at 8:30 - that is too early when on holiday!!

とてもゆっくり過ごせました。