My stay at the Shangri-la Hotel Toronto was the very best hotel experience I have ever had. The service was top-notch, the room was beautiful, clean, comfortable and quiet. The climate control was excellent. The food and service at Bosk restaurant was excellent. The coffee shop and lounge was also very nice for a quick bite and relaxing. There was not a single negative to the entire experience.

Ok

A very warm and courteous welcome back. Friendly staff, wonderful amenities, beautiful lounge and entertainment. My go to hotel in Toronto every time. Thank you Shangri- La 💕✨

amazing.

Nice hotel

Exceptional

Rooms almost double the size of most hotel rooms. Beds, comfortable, vibrant dining areas. Very nice Coffee bar in lobby. My only suggestion would be a couple of couches or chairs in the entrance way. Nice to enjoy when you are waiting.

Excellent property and staff! I look forward to my next stay.

The staff are amazing here …they know what premium hospitality should be. 👌

Awesome place

Top notch guest relations, cleanliness, and amenities. Fitness center, pool, and spa area make this property truly unique.

Excellent place and great staff.

Staff was very friendly and helpful

Easy and pleasant check in as usual! The rooms are great and they treat my dog very well. Always high quality service.

upon our arrival we found the entrance to the property very crowded and a bit confusing(we drove) we waited in the q until we were able to drive up to the front entrance at which point we had to hand over the car keys to the hotel employee who parked our car underground.The staffs at the front desk checked us in and we made our way to our room. the room was comfortable however the bathroom could have being cleaner(the floor hand some stain on it) overall we had a good night's sleep.

Everything about our stay was top notch. Location was excellent, staff and amenities were wonderful. Food was delicious. Can’t wait until our next stay.

The stay was exceptional and exactly what two tired parents needed to rejuvenate. The staff are so lovely and kind. Live music is a vibe.

Ninguna

No longer a five star. Staff are poorly trained. Particularly in the restaurant.

We had a great time at the hotel using all the facilities.