Good position close to the town and local pubs Nice friendly staff and good service

Great location and well converted terrace houses in to unique place to stay. Hotel staff were very helpful and we enjoyed our stay.

A really lovely, beautifully presented small hotel. The perfect base for a visit to Newport.

Lovely little hotel, where the staff were extremely friendly and helpful.

Entertaining stay! The hotel itself is really nice, it's very clean and tidy throughout, which is so important to me personally. My room was roomy and had all that I required for a one night stay, even longer would have been fine also. the bathroom while a mixture of modern and old fashioned, again was fine for my stay, it had a lovely walking show fitted with a rain head, which was all very nice, toilet & sink though were a horrid pink, bit functional, although the cold tap had to be turned in the wrong directionion to make it work, which is like to see replaced with a new set, so they worked as expected. Breakfast was excellent, the quality of the produce used was excellent and this alone would make me return for another stopover, which I shall. My only criticism is that the fire alarm went off just after midnight, which turned into a right nightmare, as there was noone on site form the hotel itself, so 4 of us were left to try and resolve the problem, which resulted in the fire brigade having to attend and reassure us that we could rest easy for the rest of the night, what a bloody pain that was in the early hours.

Clean room

Very clean, kind staff, beautiful building and architecture.

Room was much bigger than expected (possibly an upgrade) and seemed to have been recently renovated. Spotlessly clean and comfortable bed. Breakfast was included although my invoice stated room only. Apparently all rooms here include breakfast which was very good. Highlight really was the friendliness of staff which is probably because it’s an independent property and they genuinely want to make guests feel welcome.

Friendly staff, clean rooms, beautiful decor. Nothing was too much trouble! We had a last minute booking and we were welcomed with open arms by the staff. Lots of great advice about the surroundings… lovely breakfast. Large, comfy rooms, great shower, just all wonderful really.

Spacious room, well maintained premises, accommodating and friendly staff.

A good experience, very comfortable room and excellent breakfast. Would defijitely stay again

We had a nice stay, Hotels.com duped us a bit as they said breakfast was included yet it wasn’t! Trying to take this up with them unsuccessfully so we won’t book through them again!

An hotel which is being developed and upgraded. I stayed in a loft room which was at the top os steep stairs. Good breakfast

Good location. Dated facilities. Did not have clothes dryer (tumbler) as advertised. Small double bed. Small television.

Such a lovely one night stay made to feel at home So friendly Room spotless Just really beautiful place

Lovely brite spacious room comfy beds bathroom very clean

Computer system was not working on check in so was unsure of room booked and what they had available. Not the boutique hotel as described more a B&B above a tea room. No staff available from 7pm to 6:30am. Breakfast only on request from 6:30am and limited menu compared to cafe. Bed ok but surprised to have filing cabinets as side table. Small bathroom and shower opening was tight. Quiet room at the back overlooking the pretty garden.

The aesetheticsvof the hotel was good, but my room was cold and not comfortable

The ensuite apartment is located at another building, just 2 mins walk from the reception. it is well equipped and very beautiful decoration. We had good time staying here. My mistake I overlooked that breakfast is not included, and it is not allowed to pay extra for the breakfast which disappointed us.

My fiancée and I recently had the most wonderful stay in Newport. The building itself is truly stunning, steeped in history that added a unique charm to our experience. Beyond the beautiful architecture, the staff were incredibly friendly and welcoming, making us feel right at home from the moment we arrived. We were also particularly impressed with their breakfast service – the selection and quality were truly outstanding and a delightful start to each day. We left feeling refreshed and with fantastic memories of our time here. Highly recommend for a truly special and memorable stay!