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unforgettable

Beautiful and beautifully maintained property. The staff is very courteous and friendly.

La atención es genial, el lugar es hermoso y lleno de naturaleza. Ofrecen actividades, billar, libros, juegos de mesa y hay varios senderos para largas caminatas. La cama es un poco dura, pero nada mal

Peaceful and relaxing place

Habitación encantadora, el personal muy amable. El desayuno rico, quizá la porción pequeña pero muy buen sabor. Un lugar especial para pasar tiempo en pareja

Beautiful location, lovely breakfast and accommodating hots. We had a wonderful two night stay and would recommend this Lodge.

Amazing, amazing, can't say enough good things about this property! Jesus and Catalina gave us the best service and worked very hard attending to guests. The grounds were lush and tropical, fabulous views and amazing trails. The breakfast was wonderful with great views of the garden. Many different areas to hang out inside and out. The rooms were big and cozy. My favorite part was the shower with glass looking out into garden area. I saw a hummingbird right outside the window while taking a shower.........so cool! They had a peacock on site, another added bonus. I can't say enough great things about this place. I can't wait to go back to this property and spend more time in the area!

Room was lovely but staff and food really poor

Beautiful property, very friendly staff, great food. Home made butter and jam at breakfast was amazing. Property was very secure and we felt safe the whole stay.

I loved this place. Definitely an authentic, beautiful, relaxing place to stay. The beds and linens are the comfiest I have ever had at a hotel, and I had an excellent night sleep both nights. The architecture and design of the building is just stunning. We have a large room with three beds and it was perfect for our family. Very close to Poas Volcano, La Paz Waterfall Gardens and Starbucks Farm. The breakfast that is included in the stay is superb. We also had dinner and it was quite nice as well. I would happily stay here again.

Beautiful accommodations and attentive staff. Delicious food

We were fortunate to have a reservation in the two-bedroom apartment, which is exceptional. Unfortunately, the weather conditions did not allow us to go to the volcano. The breakfast was very satisfactory.

We could relax at the lodge. Meals were delicious and the staffs had wonderful hospitality. I wish I could get a little larger bath towel.

This resort far exceeded any expectations we had, the views are spectacular and the vibe is very White Lotus, you will not be disappointed

Servicd eas zero the spaghetti wqs cold for me and for my kids enxt mor ing wr filled out sheet for brakfrst for 7 am as we knew are tojr was at 8 6h50 too 7h30 we got 4 cold toast there was big group there and 2 separate table got there long after us they got serve first with are twoo kids asking why no foos

Clean and very courteous!

wonderful!!!!

Cloud rainforest stay. Rains all the time. Close to many sites and points of interest.

The location was nice. However, our Expedia reservation stated that the check in time was 2:00 pm. We were taken to the stool, which was not ready. It was a rainy and cold day, and we waited in a hotel library. It took 1 hour and 40 minutes to get our room ready. We asked for a swarm drink, perhaps, as a courtesy for the inconvenience and were given hot chocolate. There was no apology, the receptionist left and on top of that, they charged us for our “courtesy “ drink! It was lack of concern and lack of customer service that was very disappointing.