The staff was helpful & friendly, but the hotel is located not in walking distance from tourist center

Staffs are very helpful and great! The location a little bit high, so alsways need taxi!

Staffs are very nice and helpful!

A good stay in a quiter part of Cusco. 20 mins walk to the main square. Lovely staff and breakfast. Room was cosy and hot shower was nice! Only issue was room got very cold at night and there are no heaters so had to use extra blanket. Would recommend and stay again!

A good stay in a quiter part of Cusco. 20 mins walk to the main square. Lovely staff and breakfast. Room was cosy and hot shower was nice! Only issue was room got very cold at night and there are no heaters so had to use extra blanket. Would recommend and stay again!

Me alojé durante 14 días con total satisfacción en Wifala Thematic Hotel. Durante mis excursiones a Machu Picchu y Puerto Maldonado, pude dejar mi equipaje de forma segura — muy bien organizado. Lo que realmente hace especial a este hotel son las personas. Las colaboradoras Odalys y Genali dieron vida a mi estancia: siempre atentas, con buena disposición para ayudar (incluso con opciones de desayuno y excursiones), puntuales y abiertas a sugerencias. Su dedicación y amabilidad merecen un gran reconocimiento. Algunos puntos a mejorar: en mi habitación había un perchero, pero sin perchas — sería útil para ventilar o secar la ropa. Además, los envases del jabón y el champú son difíciles de abrir sin tijeras, lo cual no es práctico, especialmente bajo la ducha. Un cierre más sencillo mejoraría mucho la experiencia. La temperatura en el alojamiento es bastante fresca — incluso el personal lleva chalecos térmicos por algo. Afortunadamente, la ropa de cama es abrigadora y permite descansar bien. El hotel está un poco alejado del centro, pero eso también tiene su encanto: uno se sumerge entre los locales, disfruta de la música y los bailes en la plaza de la iglesia, y conoce el Cusco auténtico. Incluso las pegajosas melodías del desayuno terminan por gustarte: ¡heey-ho haa-jo! En resumen: una estancia cálida y hospitalaria, con un servicio humano y espacio para seguir mejorando. Guardo un recuerdo muy grato de este lugar.

Endroit tres propre et tres tranquille, mais en restant a 15 minute de marche du coeur historique de Cusco. Personnel charmant.

Good location, away from traffic, rooms are clean, and nicely decorated.

Lovely staff who were always happy to help especially with very early & late trips. Room was small but adequate. Not the cleanest but comfortable

Super segura e muito conveniente. A equipe é muito simpática e ainda preparam lunch box para nós todos os dias pois tínhamos passeios muito cedo e não poderíamos tomar Café. Recomendo demais.

The staff was super nice and always available if i had concerns. Very welcoming!

Staff were very hospitable made my stay in Cusco enjoyable and easy.

Unique is the thematic organization of the hotel's spaces and rooms.

It’s a small hotel what makes it very homey, the staffs knows who you are and go out of their way to help you. The rooms are clean and cosy. Warm shower (!). The breakfast is included. You can reach everything by foot. It’s a very safe neighbourhood. The biggest plus: we could leave our bags in a safe place there during our Inca trail and Amazon expedition.

Would recommend staying at Wifala for your stay in Cusco. Hotel was clean and Jason (front desk staff) went above and beyond to accommodate any needs and questions we had while we were there. We stayed for 3 nights and he made sure we had secured a ride to our destinations. Breakfast was pretty good and served at your desired time.

El hotel es fascinante por su estilo. Es muy limpio y el trato del personal fue muy cálido y atento a nuestras necesidades, especialmente Alexander. Disfrutamos mucho nuestra estadía!

スタッフが親切でとても良かった。 頼めばランドリーサービスも利用できた。 朝食もフルーツやヨーグルトが美味しかった。 シャワー、Wi-Fiも問題なく、部屋も清潔。

Hyggelig og behjelpelig personale Små rom bbbbbnnnnyyupopååzxcm

The staff were lovely but the building is poorly designed with no sound proofing in the walls or floors so extremely noisy. The plumbing is also very loud. The hotel is located a long way from the city centre in a suburban area.

The staff was really friendly and gave great advice and recommendations on tour packages. Great follow through with service. The hotel is really clean and decorated nicely. The cook for the morning breakfast buffet was super sweet and cooked up some mean scrambled eggs. The only reason I didn’t rate it 5 was because the bathroom was a little cramped and the mattress wasn’t the most comfortable bed I’ve slept in, but overall a great hotel that gets my recommendation.