酒店整体中规中矩，前台接待很不专业，自己酒店的方位都弄不清楚。作为金卡会员本应享受的客房升级服务在有条件的情况下，不作任何解释，不给升级。

一流，服務員態度十分友善，房間潔淨，設備非常好，房間和浴室用品高質素，餐廳食物無懈可擊，酒單不遜於任何米芝蓮三星餐廳

The overall service is good. But the pity is that the restaurant and wine cellar are closed in Monday and Tuesday. We missed these facilities much.

Wonderful chateau and room with great facilities and restaurant inside. The restaurant is a michelin-starred one.

Very good hotel with excellent service , the resturant is unbeiliable good , good for wine tatsing tour stop by , highly recommend

不错的酒店，房间相对其他的要大，巴黎这个时候房价都非常贵，这家相对价格还算可以的。可以推荐，距离市中心也很近。比较方便

環境很棒，服務也很好，餐廳很美味.

環境很舒適溫馨，飯店餐廳是米其林二星，很好吃，沐浴用品是法國克林詩，地點距離酒各酒莊都很近，旁邊有家樂福，下次到哪會在選擇

去了酒店才知道酒店本身就属于一家酒庄，所在区域的商店等等皆是酒庄主家族所有。虽然没有像巴黎那些五星酒店的奢华，但是酒店旁成片的葡萄园，完美的田园风光真是无比喜欢。这次来波尔多原本就是为了深入参观酒庄，但是因为8月已经快进入采摘季，附近的很多大酒庄像拉图，拉菲都对外关闭了，然后就在酒店的安排下参观了他们自己的列级酒庄，弥补了遗憾。还有酒店的米其林二星餐厅也非常美味，让我们这次波尔多行真的无比愉快。

Magnifique expérience! Équipe souriante et efficace, nous avons aussi adoré le vignoble. Merci!

Les chambres sont très spacieuses et très belles. Dommage qu’il n’y ait pas de bars dans l’hôtel. Le petit-déjeuner est très varié et très bon. Le personnel est très agréable

Lovely hotel located adjacent to extensive vineyards. Wonderful breakfast on the terrace.

This is an exquisite hotel. Beautifully furnished in it's lounges, grounds and rooms. The service is impeccable. The proximity to Lynch Badges Winery helps for an insightful visit. The team plan and secure other visits to the amazing vineyards at Pauillac. Breakfast is good and the food and wine at the associate Cafe Lavinal is good and well priced. A very special hotel.

Luxus and nice and friendly staying

Excellent place to stay to explore Pauillac. Very friendly and knowledgeable staff who also arranged and booked great winery tours and restaurants in the area. Definitely recommend, and would stay there again if I’m back in that part of Fance.

We travelled 4 weeks through France. From Paris to St Tropez and back to Bordeaux and stayed at 8 hotels (all 5Star) This was our favourite by far. The personal touches, the amazing staff and the Chateau itself are all impeccable. Antony without prompting arranged our dinner and lunches as well as wine tasting locally. Nothing was too difficult and everyone from breakfast service to evening drink service couldn’t be more delightful. This will be our first stop on our next trip.

Lovely old chateau with 28 rooms. Quite noisy at breakfast and pool but families with you children staying. The rooms and common parts feel like a 5* hotel. However we had a few niggles with the service, which Cirielle (apologies for the spelling) sorted out without fuss. Also for dinner we had to take a 10 minute walk to the nearby village - not a great walk and it was 35C.

Superb property right in the heart of the best wine area in the world. Absolutely wonderful amenities and top quality service. Much recommended.

A truly amazing property

Quietness