Staff extremely friendly and trying to please. They have the best water pressure compared to other hotels I stayed in Italy. There are some areas management might want to improve on: no electric kettle in rooms, breakfast quality is poor.

I chose a room with my own bathroom and the bathroom was so nice, rained shower, beautiful little balcony with a lovely view of mountains. Very walkable to the rest of what I needed in town. The staff were so helpful at check in. Would absolutely stay here again.

Everything was great. If there would be access to german channels in the TV, then it would be perfect. It was an enjoyable time there in Cortina and in the Hotel Serena.

Excellent service and great staff. Highly recommend. Great location 5 minute from the action. No air conditioning for those that fear the heat. Nights and evenings more than comfortable

Beliggenhed var rigtig god for os. Meget venligt personale og godt værelse

Vi blev taget imod af en super sød receptionist, som var rigtig smilende. Værelset var der ikke en finger at sætte på, virkelig rent og super lækkert badeværelse med rainshower. Morgenmaden haltede lidt efter, og passede ikke til standarden af resten af hotellet. God afstand til midtbyen, vi gik 5-6 minutter og stod i starten af gågaden. Men hvis mine veje går forbi Cortina d’Ampezzo vil jeg klart booke her igen!

Veldig varmt rom.

Great location, super comfy bed

Very nice, quiet hotel. Excellent staff.

We had a lovely stay, wonderful view from the balcony and the staff were very kind, bubbly and accommodating! The only downside I would say is that there was no AC which we would have really appreciated.

Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.

Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.

Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.

残念ながら　がっかりした部屋でした。ホテルのラウンジなどは素敵ですが。隣の話し声もよく聞こえました。スタッフは　対応してくれましたが　自分で解決しました。

The property is good but the receptionist during check in was not that helpful and welcoming to the guests.

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.

Ottimo posto per alloggiare in Cortina, a pochi passi dal centro, così da nn usare la macchina, e d’è ottimo visto che parcheggi sono chiusi per lavori (Olimpiadi) Personale giovane e cordiale.. Vista sulle montagne (con le Tofane e la pista olimpia), pulizia ottima, unico neo (ma importante) è che se si alloggia nella dependance non c’è a ascensore! Ci ritornerei? Sì, è ci sono già stato 3/4 volte

Ottima location, struttura recentemente rinnovata. Le camere superior sono rinnovate e comode

La struttura è gestita da personale disponibile e gentile, purtroppo la nostra camera era fredda ed i termosifoni erano tiepidi

O hotel tem excelente instalação, com vistas maravilhosas. Fomos ajudados pelos empregados com informações.