We stayed at the hotel for two nights! The first day the service was exceptional in the restaurant for dinner and breakfast. On the 2nd day for dinner in the restaurant there was not enough staff and the service very poor!
We will not stay at the crown plaza next time we will pick another hotel in kochi.
Jacob
10.0
/10
评论于 14几周前
Hotels.com verified review
Room and staff. The staff at the front desk, bar, breakfast restaurant were very helpful!!
Siddharth
休闲 亲子同住
10.0
/10
评论于 15几周前
Expedia Group verified review
The hotel was great. The breakfast and dinner buffet were exceptional and high quality. The travel desk person Shamil organized the whole stay in a great manner.
Omar
休闲 双人入住
10.0
/10
评论于 17几周前
Expedia Group verified review
Awesome breakfast buffet! Amazing staff. Clean room :) clean water
maria
商务和休闲 亲子同住
10.0
/10
评论于 18几周前
Expedia Group verified review
Very nice and clean hotel
Kenneth
10.0
/10
评论于 28几周前
Expedia Group verified review
Great service, attentive and proactive staff
Anna
休闲 亲子同住
10.0
/10
评论于 29几周前
Expedia Group verified review
The salon was lovely and I loved the results with my hair.
Anna
休闲 家庭
10.0
/10
评论于 30几周前
Expedia Group verified review
We always enjoy our stay here. The staff is incredible, the food is delicious, and we always feel at home. It is my first choice of stays when I visit Kerala.
Heeren Ghirder
休闲 家庭
10.0
/10
评论于 30几周前
Expedia Group verified review
Excellent customer service, great team at reception, in the restaurant and from the door porters. Housekeeping kept the room in amazing condition for the duration of our stay.
Breakfast was superb coupled with friendly and attentive staff.
Anna
休闲 家庭
10.0
/10
评论于 32几周前
Expedia Group verified review
We stay here regularly when we travel and absolutely love the experience every time.
Verified traveler
商业
8.0
/10
评论于 40几周前
Hotels.com verified review
Room cleanliness was excellent. The food was awesome and the service was wonderful.
Devika
休闲 双人入住
10.0
/10
评论于 49几周前
Expedia Group verified review
Amazing, fantastic service and amazing hotel with vegan options. The only minor thing was we entered and found the bath math to have a stain on it, but they apologized and got it replaced.
Mahendra
10.0
/10
评论于 59几周前
Expedia Group verified review
Good
Pramod
休闲
10.0
/10
评论于 69几周前
Expedia Group verified review
Great property but inexperienced staff
Alka
朋友和家人
10.0
/10
评论于 70几周前
Hotels.com verified review
The front desk staff, specifically Hari was very helpful and accommodating.
Mohan
休闲 家庭
10.0
/10
评论于 72几周前
Expedia Group verified review
Excellent hotel
Harjivan
10.0
/10
评论于 73几周前
Expedia Group verified review
Windows let in a lot of the noise coming from the road.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia