nice

感觉很好

當初訂房時並沒有告知會安排在離主酒店走路約10分鐘的路程之公寓；因此想像2個大人及3位小孩拖著4大箱行李，每個行李20公斤，更可拍的是來到公寓後需走樓梯至四樓頂，雖然有服務員可幫忙，但退房時他說就無法幫忙了，即便付費也無法。 所以退房那天就由四樓扛著四個行李箱，每箱20公斤走到樓下時完全腿軟，樓梯小到不行，入住時房間也沒電話可與櫃檯聯繫，於是當天也沒提供拖鞋也無法聯絡，除非要再走10分鍾的路途去櫃檯拿。 總之奉勸如果是家庭旅遊就別考慮這家了吧。

無論是服務、房間、餐點都很棒，地理位置也很好

由於我們所訂的是四人房，所以我們的房間位於另一個地方，而且要把行李搬上3樓，雖有行李服務員協助，但我們亦要搬行李，酒店應在預訂房間時先說明。 酒店位置非常好，在聖馬可廣場旁，住宿下樓就是旺街，所以有點嘈吵。雖然房間是四人房，但中間有門可分隔為2間房，亦有2個浴室，房內亦可煮食。

飯店是古典、精緻、奢華的威尼斯歷史建築，無論旅館或是餐廳，服務人員非常親切、自然，能適時提供專業的建議，是這趟義大利行最棒的住宿體驗。此外，晚餐的食物和服務都是一流，令人印象深刻。

Quarto lindos e limpos. Café da manhã razoavelmente bom, mas amei o hotel! Com certeza, voltaria!

Nickola was extremely helpful in every aspect. Top notch first class experience

The staff were amazing! They went over and above with service. We couldn’t have been more pleased. We would stay there again. Absolutely wonderful property and service!

Very spacious! Great AC! Best location

We travel often and this

It was a wonderful hotel, close to the rialto bridge and san marcos square. Staff so helpful and accommodating. Highly recommended! X

The hotel is in a great location, and the staff was very nice. The room was perfectly fine. The breakfast was good. Our flight was canceled and the front desk team was helpful in assisting with accommodations for an extra night, and also organized our transportation from the train station and to the airport.

Our stay at Ai Reali was absolutely magical, and we highly recommend this hotel to anyone who wants to visit and truly experience Venice. It is beautiful, tastefully decorated, and spotlessly clean. The room and the bed were excellent. The location between the Rialto Bridge and St. Mark's Square is perfect. If you are going to Venice, you should stay at Ai Reali

Absolutely perfect location for exploring all of Venice. The room was so ornate and authentic, we just loved it.

Everything was wonderful and the staff was amazing.

The staff were very helpful and professional! My room was exquisite and specious with a beautiful chandelier! The hotel was walking distance to St. Mark’s Square and all of the shops and restaurant's. I would definitely stay here again on my next trip to Venice!

Breakfast menu was excellent with an abundance of fresh choices. Delicious!!

Everything about this hotel was superb! The room was gorgeous, breakfast was delicious and the staff was super accommodating on every request

Delicious breakfast menu, great choices! Loved having the special coffees and also the sparkling wine at breakfast. This staff was wonderful. We were a large group and were able to sit on the terrace and share some wine and they were very accommodating. Very helpful. Making arrangements for various activities couldn’t have been better!