综合评分和评论 Anantara Palais Hansen Vienna Hotel

非常好的一家酒店，就是在入住時雖然備注要高樓層，但是還是安排在1層，除此之外住了3個晚上，房間竟然有蒼蠅在，告訴酒店工作人員但沒有反應。但不影響我對酒店的好感，設施非常棒，名牌洗漱用品，床睡得舒舒。

Very good hotel

Hotel staff are so nice and friendly. Hotel location is quiet and convenient.

Service is good especially all the restaurants recommended by the hotels are good and enjoyable

酒店職員有善，樂意介紹城市熱門景點，而且還免費升級酒店房型給我們。 酒店位置離地鐵也近，不過附近並沒甚麼商店，比較冷清。

SPECTACULAR. ONE OF THE GREATEST HOTELS IVE STAYED IN. FROM START TO FINISH OUTSTANDING.

Beautiful hotel in a great location for the city and shops.

Mycket bra 5* hotell i centralt men ändå lugnt läge. Suverän service.

A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.

Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back

The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.

Wonderful!!!!!!!

❤️❤️❤️❤️Anantara!

5 star hotel 🌟🌟🌟🌟🌟

Excelent

As nembers of GHA, We always try to stay at Anantara and mostly it is a right choice!

Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!

It was a great stay, definitely will be staying there again when visiting Vienna

Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.

Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.