Unable to give a review on the best suites pantheon due to plumbing issues forcing us to relocate! We were not given a choice about relocating twice, and were not met by Simona who promised to help us relocate the second time! Also rooms were not ready at our second relocation as promised. Need to work on customer service and communication to the guests. We booked 6 months ahead, paid in full and wanted to be located at the pantheon piazza as we have been to Rome several times! Many thanks to Francesca at Venustas Roma for easing our pain!

Really enjoyed this location. Easy access to attractions and great advice and help from Simona the manager.

Hotel basic but was okay for what we wanted it for

Es un edificio antiguo con la mejor ubicación en Roma, se puede ir a los lugares más importantes caminando, no es es más lujoso o exuberante, pero cumple con lo que muestra, le agradecemos a nuestra anfitriona Simona por un trato excelente!! volveríamos sin dudarlo.

Excelente localização e atendimento nota 10! O quarto é simples, mas confortável. Voltando a Roma, ficarei lá novamente, com toda certeza!

First, Simona was super helpful and kind. She made our stay so memorable. The hotel is within walking distance to most everything, with the nearest metro station about a half mile away at the Spanish Steps. The room we had was small, but perfect, and we were treated to musical performances out in the courtyard that travelled up into our window. Fantastic price, location, and staff. We will be back here the next time we come to Rome.

La ubicación es muy buena y la atención, lo malo fue la comunicación el check in está limitado en horario y al salir con semana de anticipación difícilmente pude revisar mi correo, por lo que la noche que llegue nadie nos abrió y el propietario no contesto el teléfono es difícil cuál llegas por la noche a un lugar que no conoces y es una pena que eso no lo consideren, de ahí en fuera mejor ubicación imposible todo te queda caminando y la atención de SImone es muy buena gracias por la atención que ella tuvo

Le personnel très utile et courtois, super beau site, hôtel tranquille et sécuritaire

You get what you pay for and this 'hotel' has a cheap price for a reason...it is average at best. Great location, average hotel.

The day before we were going we had a call from a man called Millad who said there was a problem in this hotel and we were moved to their other place at the trevi fountain. I asked him to confirm by email.I got a text message saying similar and we were to meet at the trevi.Not knowing who he was I called ebookers to confirm who had no record. They said they would ring but after trying they could not get through. They said they would investigate and contact us in 24-48 hrs which was no good we were due to arrive the next day. They told us to go to the original hotel and the reception would tell us if there was a problem. So we went to the pantheon. After 15min searching we saw a small plaque on the wall next to a plain door. We pressed the bell and no answer. We were out side for 30 mins when a workman came and went in I then discovered there were no reception just 3 rooms one with the name of the place but no reply. Millad called who said go over to the trevi hotel. we had to go past the pantheon other place through trevi fountain through an crouds with all our luggage in10mins. When there we found a small door no reception 3 rooms he had gone. We rang and text him he just said sorry sir. We were outside nearly 2 hrs. This is not an hotel just room no service or anything else. One staff blamed the other and gave us a gift as good will it was a fridge magnet! Dont go here it's not worth it. The location was great but much better real hotels all around there.

This comes across as a 3 star apartment. It's not really a hotel and the desk is only manned a couple of hours a day. The cleaner comes every day and the staff were helpful. The surrounding streets are very noisy at night so consider taking earplugs. We had a triple room which had plenty of space. Breakfast is a croissant in a cafe across the street which you're given a voucher for. The main advantage of this place is the location which is brilliant - just outside the Pantheon. The Trevi fountain is a 10 min walk and so is the Piazza Navona. We used a nearby taxi rank to get a taxi to the Vatican City.

Amazing location. Friendly staff when they are there which is very limited Clean roooms

The big drawcard with this hotel is the location. Literally 50 yards from the Pantheon. The rooms are ok as well; clean, wifi, and a big bed. Downsides - breakfast is a bit of an anti-climax frankly. Coffee, juice and a croissant served in a cafe over the road. Not great. Reception is very lightly staffed BUT generally available via mobile. Return airport transfer was messed up but they did direct me to the white cabs. So all in, a good hotel but set your expectations first!

Excellent location! Very nice clean room, great staff! Would be glad to return!

Best suite prends le titre d'hotel:soit.Mais pour le client , cette appellation n'est pas juste ,pour ne pas dire trompeuse :c'est la première fois de ma vie (76ans ) que je vois cela Sans commentaires

Only the view is great (in front of the Pantheon) Mediocre room, horrible and old bathroom, extrasmall shower box. There's also a small old kitchen with nothing working (a boiler with a power connection that can't fit in any place) and completely dirty (there were two fingers of dust on a pot left there) I had to ask to clean better the bathroom the first day and the second day they didn't change the sheets at my baby's camping bed even if I put the dirty ones in evidence. Moreover they ask me not to turn off the air conditioning even if outside was not so hot. Honestly,never more.

No one at desk most of the time. You are on your own.

Location perfetta nella piazza del Pantheon. Stanza spaziosa, staff veramente disponibile e gentile.colazione italiana al bar pasticceria di fronte. Location al 2 piano con piccola rampa di scale e poi ascensore. Sicuramente da raccomandare.

The hotel was absolutely ok for a short stay city trip. The rooms could be a bit cleaner (chewing gum sticking to cupvoards from previoius guests). However the location is perfect, the breakfast bar is very nice and above all the hotel clerc Jerric is very helpful and friendly. Even on his holiday he helped us confirming transfer which we found extremely nice of him.

Jättebra läge, fina och rena rum och trevlig ägare!