飯店提供接送服務，並且員工非常熱心，讓我們充滿了愉悅的感覺

員工很親切 設施跟冷熱泉很舒服 推薦給想悠閒放空的旅客

Wonderful atmosphere and very friendly staffs.Really worth.

冷熱泉設施很好，早晚餐點好吃，房間乾淨，值得再次規劃旅遊。

服務人員非常親切，既使已經退房，還邀請你去健身房動一動，而且告知要借腳踏車也可以。 本來預定1:30到羅東，服務人員說任何時間要早一點，晚一點都可以派車接送到羅東火車站。 服務，真是一流人員也非常親切， 回到家後接到飯店人員告知有一瓶乳液沒有帶走，隔兩天之後飯店直接用掛號寄到家裡，真是貼心。

早餐採套餐形式(主餐五選一)，份量可調整，可續加

很棒

服務態度不錯

一切都很舒服

👌

房價有點貴

員工訓練有素，積極的服務態度令人印象深刻

櫃檯詳細解說，飯店設施完善，早餐是點餐的方式上餐的，不用擔心吃不飽因為都可以續點，中庭水療、景觀池、游泳池、12F還有付費裸湯可以用，不過房間也有冷泉、溫泉，這次旅程滿滿的放鬆充電感，下次還會回來試試SPA按摩。 附近也有許多景點南方澳漁港可以吃海鮮、或到豆腐岬海灣 都是停車很方便的景點。 這次和家人同行 一間日式、一間洋式 環境整潔良好。 我覺得有一個小小地方可以改進，飯店有提供洗衣設施，但沒有瓦斯乾衣機，只有洗脫烘會花較久的時間，希望飯店能考慮設置乾衣機。

親子遊玩好地方，玩水泡水設施眾多種類，房間沒有很大但有很大的雙浴池非常優秀，vip有免費高樓裸湯spa體驗，還不錯可以遠看蘇澳美景，早餐單點吃到飽，還可以！工作人員態度都非常好。

喜歡玩水泡湯的話非常適合。 早餐很好吃。

游泳池比覺髒

很悠閒 很棒！

很喜歡休閒的泳池氛圍 …輕鬆愜意 但是硬體有點過時 例如沒有最新的usb插頭 其他都大致滿意

1.到達飯店門口應立即主動協助接過住客的手提行李，以便利住客下車；2.客房的迎賓禮應更有變化豐富；3.日式房型應提供一張座椅，以便利站起及落座；4.飯店餐飲值得推薦，房間冷氣溫度適中、浴用水溫度穩定；5.工作人員親切周到、Joy陳小姐主動幫忙拍照、接駁的林小姐貼心服務。

The place was beautiful, clean, the staff extremely friendly and professional. Definitely on the high end side. There is a convenience store about a block away. Pros: Service was excellent Staff super friendly and helpful Hotel facilities are very well maintained Rooms were clean Restaurant food was pretty good At breakfast you can eat as much as you want, you just have to ask for it. The hotel premises have a very romantic and private atmosphere. Cons: Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning. Room was small for the price. Amenities not provided (toothbrush, comb, etc) but available at then gift shop The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets. Restaurant is packed at breakfast time, so need to wait in line.