The staff is amazing here ! Big shout out to the cleaning team - it was so nice. Everything was top dollar. Late check out was 40 euros in cash only - that seemed a big too much but we were able to just stay buy the pool.

Meget venligt personale - men hotellet er slidt! Værelserne blev dagligt rengjort - eller dvs. det måske mest var en omgang duftspray der blev sprøjtet ud i værelset. Det var så intenst, at vinduerne skulle være åbne, for ikke at give hovedpine. Fandt døde kakerlakker på altanen - og levende ved opgangen. Det var desværre ikke den hotel-oplevelse jeg havde håbet på.

Pool area is great, rooms are clean and comfortable. Hotel is nicely located.

Clean & quiet

No, the room was great and the maid staff was excellent. I am mad because the 1 day I ate breakfast in the restaurant, I paid cash eur for my meal, they charged my room also. Additionally, they charged me for 2 bottled waters that I bought outside the room. I left the 2 empty bottles in the room.

Nice Hotel, great staff. Very friendly

The room was okay and cleaner than expected, though better on my previous visit. Alex was outstanding and deserves special mention. Breakfast was great. The sky bar party let the experience down — staff weren’t welcoming and made us feel like outsiders.

IMPECCABLE PROPRE PERSONNEL TRES SYMPA TRES BIEN SITUE.

Clean resort

Very basic room facilities. Surprised the bar closes before 7pm. Staff all very friendly and helpful.

Städningen var bra men rummet skulle behöva en uppfräschning!

Very nice and cozy resort,for sure be coming back. Theres only some few things i would like to say.. Theres no free coffee/tea for complimentary.

Personal war sehr freundlich, immer hilfsbereit.

Poorly cleaned rooms, not recommended. Clients may not be what you are looking for

Alex on reception was so helpful.

Scarsa qualità nella colazione, assenza di ristorante, struttura da rinnovare

Sentral beliggenhet i forhold til Yumbo senter. Grei størrelse på leiligheten, men med enkelt minikjøkken. Hyggelig personal. Alt var veldig rent og ryddig. Fint bassengområde.

Excellent housekeeping staff , SOME good reception staff some quite hostile and not so welcoming emailed to extend booking however was ignored. They fill the mini bar however bare in mind nothing in the room is free... Including the coffee expresso pods unlike any other hotel in the world the coffee in the room is £2 each.. Even the washing up liquid and cloth is £4 and the harribos left on the table to look free are in fact also £4 ... you can ask ahead of time for them to clear the mini fridge but be aware of the 4 items they place to trick you into being charged for these items. The hotel rooms lack the price point standards the pictures of the pool are eluding of the dated rooms some are refurbished by mostly dated and having stayed in over 10 hotels this is by fare the tattiest and lowest standards your simply paying a premium for being gay and will probably fall for the aspect side of it unfortunately... like I did ... however that being said you can also get some good deals... They also do a $20 breakfast and day pass which is more than worth the money for the experience during busier and hotter day. check my tiktok bradleywarner to browse my exedra showcase store and reviews

Great atmosphere at the hotel. Good location and good vibes. All the staff friendly. Special mention to Hamza 🙌 But everyone very nice and friendly. 😜

The places certainly overcharges for what it is. The staff are friendly enough but the place is kind of a dump. Air conditioners that smell like mould (they probably all need to be thoroughly serviced). But I did like that the rooms all have a fridge and table etc. There was a massive sewage issue during my stay and the bottom floors reeked with faeces and it eminated throughout the entire hotel. Not even a sorry, yet alone an alcoholic beverage for the issue and my risk of inhaling potential pathogens. Given their blasé nature about this leads me to believe this happens often at this hotel. If I was to return to Maspalomas I’d probably stay somewhere else.