Friendly and helpful staff

飯店服務很好 接待人員非常親切 客房感覺比預期中大 早餐豐盛

The only negative was the strong smell of cigarette smoke throughout the hotel.

very strong cigarette smell throughout the hotel, even in the rooms and on the pillows, which made the stay very unpleasant.

Really excellent for hospitality was sent to us car to pick us to the hotel for free and provided all the information required to visit St. Moritz. Dropped us back to the train station for free. Very professional team

Centralt hotel i St. Moritz med smuk udsigt over søerne. Meget venlig og hjælpsom reception med udlån af vandrestave, restaurantanbefalinger mm. Værelset var stort og velindrettet. Rengøringen var god - men blev glemt en aften til aften-aftæpningen og quick-fix på badeværelset (og lige en aften, hvor det var tiltrængt). Morgenmaden var fin - mange forskellige muligheder, men betjeningen var meget fraværende og ikke særlig synlig - skulle nærmest jagte dem på vej mod køkkenet for at få en kop kaffe. Gode og sikre parkeringsforhold.

Excellent view

Tivemos uma bela surpresa que foi o upgrade para um quarto com varanda e vista para o lago. Encontramos vários mimos e um cartão de boas vindas. O café da manhã é maravilhoso e fomos atendidos por um senhor português bastante simpático e qye faz uma omelete espetacular. Fomos recepcionado por Ciro Simone, um Italiano que fala bem português do Brasil😉. O bar parece uma taverna e tinha um cantor muito bom e afinado. Enfim , foi uma estadia encantadora.

Overall, I had a wonderful stay. The location was excellent — conveniently close to the train station, shops, and restaurants. Check-in was smooth and efficient, and the staff were consistently warm, friendly, and helpful. The food was thoughtfully prepared and enjoyable throughout the stay. The room was clean, comfortable, and relaxing. I especially enjoyed the beautiful views of the mountains and the lake.

The staff was excellent. We thoroughly enjoyed our stay.

Amazing view and helpful staff. Would return anytime

Breakfast absolutely fantastic. Servers so caring and friendly and great chef at the egg station! Salmon and arugula above all expectations!

The breakfast was delicious, and the staff was very friendly and helpful. We’ll definitely stay there again if we return to St. Moritz.

Quarto clássico, confortável, amplo, claro, arejado, limpo, com ótima vista e banheiro muito bom.

Adorei o hotel, desde limpeza e comida ate a localização incrível.

Todo, ubicación céntrica, con vistas al lago, personal muy amable, traslado gratuito de la estación al hotel, el desayuno incluido está delicioso, bares dentro del hotel así no sales al frío en la noche, (el ruido no llega a las habitaciónes) definitivamente lo recomiendo y volvería a hospedarme ahí

Desayuno poca calidad , servicio pesimo cafe fatal adi como el pan lo Unico rico el croissant . La Habitacion Hermosa la mejor vista pero Muy mal sus camaristas groseras y gritonas parece que trabajan en un mercado Y eso si mucho tiempo para asear habitacion pero si bueno para estar hablando mal de su trabajo y perder tiempo . Recepcion tambien sin importar huesped . Recomiendo si te dan habitacion 501 una vista maravillosa lo demas fatal feo feo feo

O quarto era bom, com uma bela vista para o lago. A equipe muito atenciosa.

Amazing stay! Staff were very attentive and polite! Restaurants inside were delicious. Perfect walking distance from everything.

This is a very old hotel, small rooms. Only two restaurants are open, and they were understaffed. Breakfast was very basic, but it was good. We had one dinner in the dining room and it was not worth the price. The staff is friendly and helpful.