Friendly and helpful staff

飯店服務很好 接待人員非常親切 客房感覺比預期中大 早餐豐盛

Quarto clássico, confortável, amplo, claro, arejado, limpo, com ótima vista e banheiro muito bom.

Adorei o hotel, desde limpeza e comida ate a localização incrível.

Todo, ubicación céntrica, con vistas al lago, personal muy amable, traslado gratuito de la estación al hotel, el desayuno incluido está delicioso, bares dentro del hotel así no sales al frío en la noche, (el ruido no llega a las habitaciónes) definitivamente lo recomiendo y volvería a hospedarme ahí

Desayuno poca calidad , servicio pesimo cafe fatal adi como el pan lo Unico rico el croissant . La Habitacion Hermosa la mejor vista pero Muy mal sus camaristas groseras y gritonas parece que trabajan en un mercado Y eso si mucho tiempo para asear habitacion pero si bueno para estar hablando mal de su trabajo y perder tiempo . Recepcion tambien sin importar huesped . Recomiendo si te dan habitacion 501 una vista maravillosa lo demas fatal feo feo feo

O quarto era bom, com uma bela vista para o lago. A equipe muito atenciosa.

Amazing stay! Staff were very attentive and polite! Restaurants inside were delicious. Perfect walking distance from everything.

This is a very old hotel, small rooms. Only two restaurants are open, and they were understaffed. Breakfast was very basic, but it was good. We had one dinner in the dining room and it was not worth the price. The staff is friendly and helpful.

We had a very nice lake and Mountain View.

駅からホテルまで送迎もしてくださりスタッフの方の対応はとても良かったです

荷物が多かったので送迎してもらえて助かりました。立地も便利な場所で、ホテルは清潔でパスタブも広くリラックスできました。サウナも良かった！ 朝食も種類が豊富で盛り付けも美しくどれも美味しかったです。 レストランの雰囲気も最高でした。 スタッフの方々も皆さん優しくて、宿泊日が夫の誕生日である事を伝えたら当日、名前入りのトブラローネをプレゼントしてくれました。 とても良い思い出になりました。 ありがとうございました。

Great hotel and staff. Well located in town.

Very old bathroom with old dangerous Bath Tub old unclean sink Entry door with old primitive key locks they need to Demolish and replace or remodel the whole building Dangerous old.stairs

Hotel antigo com mobiliários do quarto também antigos. Café da manhã razoável, nada demais. Poderia ser melhor. Funcionários do café da manhã muito chatos, a exceção do rapaz que faz os ovos/omeletes. Rapaz da recepção muito solicito e gentil.

Hotel storico di charme. Camere rinnovate (anche se i bagni richiedono ancora qualche intervento, come i miscelatori). Ottima soluzione in centro paese

We had such a pleasant experience here. I celebrated my birthday with family and we all loved the location and amenities of this hotel. The staff was amazing I want to thank everyone for the kindness and support

Overall the property is good. Not sure the value proposition was met given the cost.. My room heating system failed so it was always too warm. I had to open the window. I reported the problem but was not offered another room. Room was not as nice as photos or the description. Views from the room were amazing. Ski related amenities are great. Location is perfect. Great breakfast buffet.

foi maravilhoso, Hotel super confortável com colaboradores educados e a cortesia foi uma constante!

Aside from the hotel being beautiful and having an old, classic charm to it, our stay was made much more pleasant by Giulia at the front desk. She took such good care of us and really made the experience much better. She helped us find restaurants to visit and gave us many suggestions for things to do.