很漂亮價格合理的房子，但職員從清潔人員到高級經理，大部分都沒禮貌，只有一兩個稍好，因為每次我給他們説thank you都沒有人回應，自己好像白痴一樣，這樣是服務人員應該有的態度嗎？連客人連聲多謝都不回應一句，不知跟我們是亞洲人有沒有關係，縂之不爽，希望改善，別破壞入住氣氛

Fantastic hotel, helpful staff, and a prime location. Highly recommended for families!

We had a fantastic couple of days staying in this apartment. It was spotlessly clean, beautifully presented, and had everything we needed for a comfortable and relaxing break. The location was perfect, and the staff were incredibly accommodating, friendly, and always happy to help, making our stay even more enjoyable. We wouldn't hesitate to recommend this apartment to anyone looking for a great place to stay and would happily return in the future.

The staff were amazing. We had some rough travelling with flights canceled and they really went above and beyond with service. Only negative is the price. But a property of this level is expensive.

Beautiful property and apartment. Very accommodating and friendly staff. Very expensive but a lovely place to stay

Great property and location with excellent service

What a wonderful place to stay if you are off the Royal Albert Hall. Beautiful apartment with a food basket. A real gem.

Good

It’s fantastic place to live when visiting london

Home away from home

Huge hotel apartments beautifully decorated!

Absolutely brilliant few days stay at the hotel. Craig, Mark, Alessandro and Carmen made us feel really welcome and helped out with any questions we had. The room was bigger than expected and had everything equipped and included. I would definitely return and would recommend to anyone especially when travelling with young kids as the kitchen included was a big help. A five star hotel with a family-friendly feel. Location was also perfect for us, about a mile from Buckingham Palace and on the doorstep of Hyde Park.

Very good ; just missing 1 elevator for full comfort.

For the price of a deluxe room in a 5 stars hotel, you get two rooms and more than 150 sq ft of space at Cheval Thorney Court. This is real value for money.

Amazing place service is awesome

Very comfortable and quiet with no disturbances.location is very good and near to shopping on high street Kensington and you can walk directly to the Hyde park.

Fantastic Aparthotel which defines privacy, good service, centrally located, great restaurants around the vicinity and above all, great people!!

We were lucky enough to stay for a week, can't wait to go back.

ハイドパークが目の前 広々とゆったりしたお部屋で快適でした。でもひろすぎて暖房で部屋が暖まるまで時間がかかりました。チェックインまえからスチームをつけておいていただけるとよかったです。

Hotel was spacious, comfortable and clean, with attentive staff and good amenities. We especially liked having an in-unit washer-dryer, as it meant we could economize on packing.