There was no heating in the room.
NO kettle, no coffee and tea, and no tissues. and this is supposed to be a 4 star hotel.
Very dirty floor in the bedroom.
NO ventilation in the bathroom.
NO WIFI in the bedroom.
Bed Mattress was harder then a ROCK.
Staff are very unfriendly.
The breakfast was unappetizing.
A men's shirt was inadvertently taken from the bathroom and I felt they were accusing me of making the story up, they couldn't find the shirt and they never reimbursed me.
Management staff swearing and yelling in the reception area in full public view.
In my option THIS IS DEFINITELY NOT A 4 star hotel. More like a 2 star MOTEL.
They must have bought the extra 2 stars from ebay.
We had to buy a kettle to get some boiling water and left it there for a gift.
Highly NOT recommended.