Great stay, perfect location & the complimentary wines and soft drinks provided every day were nice!

There are some things need to improve: 1. The bed’s corners are sharp and easy to hurt legs; 2. Bar’s upper corner is sharp and easy to hurt head too; 3. The cleaning lady forgot to refill the tissue and hair wash every day.

太惊险了！现在我的心还在颤抖。事情是这样的:我们随便溜达到了新城区，由于买了很多水果饮料，就打算taxi回酒店。在taxi站，打了一辆黄色出租车——布拉格所有的正规出租车都是黄色的，看不出真假的差别。而且司机非常热情！问我们在布拉格呆的如何 开不开心，还教我们啤酒的捷克语怎么说。谁能想到他是骗子?上车后，我发现两个疑点，第一副驾驶有人，可能是他老婆。第二，没找到计价器。出于这两点，我基本确定自己坐了黑车。然后我马上打开穷游锦囊app查价格:起步40，每公里加20。谷歌地图显示我们大概是三公里。心里有数了。司机也没绕路，几分钟就到了.但是万万没想到，那个热情的司机要价2138克朗，约合人民币700元，还有零有整的。我反复和他确认，是200还是2000，没错，是2000克朗……这时，小诸葛上线了。我说我没带这么多钱，要回房间取，并把我朋友留在了车上。进了大堂我就向前台求救，问他们能不能帮我。当时如果不帮我，我还真不知道怎么办了…报警还是怎样，毕竟他们是本地人。幸运的是，前台小帅哥跟我出来了。并且告诉我，这个价格肯定是不对的。让我别害怕，他去搞定司机。我的天，这一刻，前台帅哥身高一米八！实际上，他可能有一米九……总之帅爆了！本人也真的很帅很帅！几分钟过后，前台小哥确定了价格，300克朗。七倍的差价……！！小哥和我说，司机是坏人，但是捷克也有很多好人。需要打车的时候可以通过前台，或者打电话，他会告诉我大概的价格的。我吓得不轻，但是非常感动地一直点头点头！恨不得把身上所有的钱都给他当小费。再次进大堂的时候所有客人都在看我，好像在问我到底怎样了，我比了一个OK的手势，感觉他们才松了口气。再次感谢前台小哥！这个在布拉格的一个小插曲让我非常感动！

非常好的位置，免费的红酒

重視細節和質感的內部設施,超棒的minibar和咖啡機及很舒適好躺的床和沙發。另外，交通便利，離地鐵和路面電車站很近，離商品街也不遠，走路可到。

very convenient. very small room, bathroom not enough lighting.

Good service with very center of Vienna historic area. The hotel is very modern and cozy. It would be better if they can provide water boiler in the room.

If there is a water boiler available at room is much better

They provide 5 star service with warm welcome, the moment you walk in the door, it doesnt feel like a guest house, its more like home. Great location and really nice service

The hotel really good overall! It is a small hotel with an amazing location. The staff is great: very helpful, polite and they know what good service means. The rooms are good, spacious and have good amenities (except the TV which is small for a room like this). The bathrooms are also spacious and well designed. We were on a family had 4 rooms and all of them were great. We had a great time, thank you very much for taking good care of our family.

We are a repeating guests in this hotel. The hotel services are excellent in the reactive services. If you ask, they make it happen (mostly). I would hope they could get a little bit better in the proactive services. I'm introvert and it is very uncomfortable for me to call the front desk. For example the rooms don't have a kettle for boiling hot water for tea etc. (They have the cups and teas there..) I'm a tea drinker and a bad sleeper and asking 5x a day to bring hot water to the room is very inconvenient. Especially at 3.30am when woke up and need a soothing warm tea to make me fall asleep again. Also I drink litters of tea and they always bring one small tea pot with a cup. So that's my biggest thing otherwise very nice place to stay.

The rooms were spacious. Very clean and well maintained hotel. The AC could not be blasted like we like it.

Perfect

I recommend this hotel in all aspect. Fantastic stay.

Quietly tucked away at an otherwise busy area.

Perfect location and great place to stay. Nothing negative to say, we enjoyed and would book again if we visit Vienna.

The hotel is in the perfect location to explore Vienna. Every major site is within walking distance. Our room (Deluxe Room with Opera View) was quite spacious, well appointed, and welcoming. I would happily stay here on my next trip to Vienna.

Helpful, friendly staff and manager, Manfred Stallmeyer, devoted to his beautiful hotel and it's running. Always a joy to stay here. Great location & wonderful restaurant on site. The location is superb, opposite the Albertina museum, a short walk from Staatsoper, Sacher... Theguesthouse Vienna really is 'home from home'

Great property and location. Staff was a joy and the restaurant downstairs was excellent. If we ever vacation in Vienna again, we would plan to stay there. We cannot say enough good things about our experience.

Breakfast was not included but they had a good coffee machine in the room and all mini bar items were free including snacks, non alcoholic, and alcoholic drinks and they were recharging them daily.