Staff and bistro

Beautiful hotel ,breakfast, cleanliness, attention to detail, customer service, all 5 star

It was a great stay. Wonderful and friendly team member and a very nice room. The only downside that the rooms are not soundproof

I stayed in several hotels when I used to visit Como. Now I live on the lake and when I stay in Como, this is my preferred hotel. The location is excellent, nestled in the pedestrian streets, the rooms are comfortable and the breakfast is excellent. Staff are always extremely helpful and give you a complementary drink upon arrival. All rooms have coffee / tea facilities and you get a bottle of water also.

soweit alles gut

All the experience was amazing !!! Service, location and cleanliness. Very cozy place !!!

Staff very accommodating and friendly.

Alles bestens

Smallest room I stayed ever We have to open our luggage on the balcony For over $ 450 was a rip of The pictures are misleading Expedia should be more careful monitoring

Great service, great location, the staff were very friendly, breakfast was included, and it was good.

Lovely little property. Felt very welcomed. Staff were so professional and Daniella gave me some great non touristy dining options. Room was small but cozy, had everything one would need. And there is a great breakfast if you choose to add that to your stay.

Great location in pedestrian area and lovely staff. Especially liked the bikes they have for guest use and great breakfast.

The staff was so friendly and helpful. Great location near ferry and center of town yet very quiet. Nice to have a restaurant on site. Are there two nights in a row. The wait staff was so attentive and the food was delicious!

Very clean extremely quiet and the staff was perfect! Will definitely come back! Thank you!

Superior customer service, excellent central location, stylish and clean hotel, best breakfast we’ve had in Europe. Every staff member went above and beyond to make sure we were taken care of.

Do yourself a favor and stay at this hotel. It's walking distance from everything ( great food and shopping). This hotel has a restaurant that's awesome! The breakfast is a must and the drinks and dinner was excellent! We didn't have lunch here but I'm sure it's great. The staff is so hospitable! Valentina and Deborah ( I only remember these names but everyone was good) made us feel so welcomed there. We planned a boat trip and it was supposed to rain a little that day. I was hesitant about the rain but Valentina assured us it would be worth it!! And it was!! The skipper Alberto was patient and knowledgeable! The hotel packed a beautiful bag with food for the boat ride. I almost cried. It was beautifully packed for us. They have a shuttle service that was so convenient. I got sick one night and I had to leave our dinner ( somewhere else) and when I came back I must have looked horrible. Deborah said what do you need? How can we help you? I said I just needed to lay down. These people are soooo caring. I hope the manager realizes what he has in his staff. They are wonderful people. We stayed at a few other hotels in Zurich and we all said it's not Avenue Boutique. We so enjoyed it and we are ever in Como again. We will stay here for Sure!!

Hotel quatro estrelas cuja a garagem está a 800 m de distância e não tem valet pra levar e trazer o carro. A gerente senhora Roberta foi muito atenciosa excedeu a sua garagem pessoal para mim. No café da manhã prioriza o atendimento externo aos hóspedes.

Room was very small but staff was amazing.

The location

Wonderful staff that made all the difference. The restaurant was also very good.