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我在Ly Tu Trong分店预订了房间,但快到入住时间了,他们却说房间送达时间太晚,无法送达,强迫客人去其他分店。因为时间已经临近,我同意了,并要求换一间没有双人沙发的房间。但入住时,房间里有沙发,所以分店工作人员说他们没有收到相关信息。我要求换房间,问题得到了解决,但我不喜欢分店之间这种缺乏信息沟通的沟通方式。此外,通往五楼的电梯灯坏了,所以他们必须在客人入住时告知客人,让他们知道客人需要带着笨重的行李箱,沿着狭窄的楼梯走到五楼。希望您下次入住这家酒店时,他们能够注意修复以上问题。
I had a great vacation. The hotel is clean, and the staff, from the housekeeping to the front desk, are very warm and friendly. My room has a beautiful view, it's centrally located, and close to the famous attractions of Saigon
10人们认为它很有帮助
Accommodation's Reply
04 Jan 2025
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
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FD
Fleur D.
10.0
/10
评论于 80几周前
We would like to extend our special thanks to the hotel staff for recommending a nearby restaurant with many delicious dishes and memorable experiences. This trip was successful in part thanks to your enthusiastic support.
6人们认为它很有帮助
Accommodation's Reply
04 Jan 2025
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
CL
Camille L.
10.0
/10
评论于 80几周前
This is an excellent place to stay in a bustling city! The location is fantastic, with popular restaurants just around the corner. Taxis easily knew the address. The apartment was clean and fully equipped with everything you need.
6人们认为它很有帮助
Accommodation's Reply
09 Dec 2024
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
TL
Terri L.
交通
10.0
/10
评论于 81几周前
I only stayed for one night at this hotel because I had to return to the U.S. the next day due to a change in my schedule. Fortunately, the hotel staff assisted me in calling a taxi late at night, and I was able to make it to the airport just in time. I was really impressed with their service.
7人们认为它很有帮助
Accommodation's Reply
09 Dec 2024
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
SE
Sean E.
10.0
/10
评论于 82几周前
The room I stayed in and the hotel lobby, in general, were both cleaned very thoroughly and carefully. The staff may not always smile, but they are very attentive to our requests.
5人们认为它很有帮助
Accommodation's Reply
09 Dec 2024
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
JS
Joel S.
9.7
/10
评论于 82几周前
This hotel is very flexible with check-in and check-out times and never made things difficult for us. It's easy to see why they are always fully booked and busy—they are very friendly towards tourists like us.
3人们认为它很有帮助
Accommodation's Reply
09 Dec 2024
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
JH
Josh H.
交通
10.0
/10
评论于 82几周前
Although I booked the cheapest room type, I was very surprised by the result I received. The bed is spacious and comfortable. I've stayed in several hotels in Vietnam, but the beds were very small, so I can say this is a big plus for this hotel.
3人们认为它很有帮助
Accommodation's Reply
09 Dec 2024
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
GL
Gradasso L.
居家度假
10.0
/10
评论于 83几周前
The room is quite new. Although, in my opinion, the room's architecture is not very eye-catching, it is fully equipped with amenities. The best part is that there are many restaurants and shops around this apartment, all within walking distance. Very convenient!
1人们认为它很有帮助
Accommodation's Reply
09 Dec 2024
感谢您在胡志明市期间入住我们酒店。我们期待再次为您服务。
查看原文
RC
Robert C.
10.0
/10
评论于 83几周前
The location was excellent, with numerous restaurants and cafes nearby, making it easy to get around. The staff was incredibly responsive and friendly, adding to the overall great experience.
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