My mobile phone kept charging in the room. After Checkout, I found that I had gone back to the hotel immediately, although there were no other guests in the room. But the phone was gone. They thought that I would not be back at the airport. Although I accidentally stayed in the room, the question was who would enter the room. They did not show me the CCTV. They did not help to find it. No response, the staff attitude is very bad, extremely irresponsible, just keep saying they don't see, their staff will not steal things. Don't check in, it also cost me a lot of money for my long distance call. I kept calling and going to the pavilion, I was mentally abused for two days and the hotel manager didn't find anything after two days. 我手提電話一直放在房間充電，Checkout後發現，我已經並馬上回去酒店尋找，雖然房間並沒有其他住客入住。但電話已經不見了，他們以為我已經去機場不會回來了，雖然自己不小心留在房間，但問題究竟誰會入房間呢，他們又不給我查看CCTV，他們沒有落力幫忙尋找，也沒有回應，工作人員態度很差，極度不負責任，只是一直說他們沒有看見，他們的工作人員也不會偷東西。千萬不要入住，還花了我很多我打長途電話的花費。我不斷打電話又要去差館，簡直精神虐待了兩天酒店經理二天後才回覆什麼也沒有找到。

A very nice place to stay and walk around. The room is a little bit small, but it’s fine for me. The staffs there are all very friendly and helpful! Also, they have very nice breakfast! I will want to come again if I fly to Lisboa! Stay there was definitely a lovely “memory.”

We stayed 3 nights, service is nice, breakfast is tasty and the room is surprising stylish. Also, the location is good to go to most of places in Lisbon. If I have chance to come back, I would love to choose here again ! :)

Clean room. Friendly staff

Fremragende morgenmad- dejlig terrasse m bar. Fado på hotellet af høj kvalitet

All good

An absolutely wonderful place to stay in Lisbon. Staff was so friendly and helpful and seemed genuine about all aspects of their jobs!

Schönes Zimmer mit toller Aussicht. Etwas eng, wenn man länger bleibt, für einen kurzen Aufenthalt aber ausreichend. Nettes personal. Am besten hat uns gefallen, dass es im Hotel und auf der Terrasse schön ruhig war.

The hotel was great! Staff is top notch, super helpful and very accommodating. Would and will be back. Recommend highly. Thank you

Great central location with a wonderful view. Definitely recommend

Fantastic location and the hotel was gorgeous. Room was well appointed and the rooftop bar was better than restaurants in the area. The staff was very professional and knowledgeable throughout our stay. Definitely recommend!

Memmo Alfama was outstanding! We absolutely loved the rooftop bar views and our lovely room! The rainfall shower was amazing. We really enjoyed our breakfast and the special Fado show!

Wonderful staff, wonderful hotel, wonderful food, wonderful music experience on Mondays and Thursdays with the FADO. Very helpful staff always curious about how they can further improve your stay. Location is great in the middle of old Lisbon. Down a small alley that is very tight for driving. Parking is off campus that costs €20 per night but Valet is included on a somewhat limited basis

Flott hotel, flott beliggenhet og flott personal! Kommer gjerne tilbake.

Hidden gem. Great service,location,experience

The value for the services, accommodation and location are EXCEPTIONAL!

A very beautiful hotel in a fantastic location in Alfama. The views are amazing and everything is within walking distance. The service was excellent and the staff were warm, friendly, and very helpful throughout our stay. Would definitely stay here again.

The staff are warm and welcoming, creating a genuine home‑stay atmosphere. Breakfast is excellent, and the terrace offers beautiful views.

Staff amazing! Breakfast delicious. View unforgettable. Quiet and quaint

The room was spacious w a terrific view, buffet breakfast & other meals top knotch, & staff could not have been more helpful. loved it.