i left many messages in app and email, no one answered. so i have to ask to app agent. finally they answered but the staff does not willing to help, i didn’t had local sim card that cannot call for shuttle bus, as the shuttle bus service provided when phone to hotel. the staff has no reply again! actually the calgary airport provided free phone service that i find it on the airport website! i really wonder am i the only one who did not had local phone?why they don’t have solution about that ? why they don’t know about free phone service provide by the airport?

The room looks good.

Very nice hotel, well appointed.

yes

Big rooms good restaurant

Great experince

Awesome service

Our stay was amazing!

The hotel, swimming pool and room were clean, staff friendly. There were minor issues - considering it’s a 4 star hotel, maintenance could be better: the fridge door didn’t close properly, the lamp shade was crooked (potential fire hazard?), and the soap holder in the shower was loose (difficult to hold any soap).

Thank you for a wonderful stay!

Room was very

Perfect, thank you.

The pool and hot tub the first night had no towels and the hotel charged an extra 100 dollars for the room on top of what Expedia charged then this morning before we were going to check out we went to the pool to get a nice swim and hot tub in but to find out between 7 am to 4 pm the pool is rented out to a swimming school for kids so we could not use the pool at all before we checked out so last time i will ever stay there again

Beautiful lobby, pleasant staff, easy check in. Got upgraded room for no extra cost. Clean rooms

Awesome stay!

Room was clean and tidy, very spacious and modern. No water pressure and zero hot water. I complained to the front desk and was greeted by.” I’m sorry to hear that.” and nothing was done to remedy the problem

Great food!

Same standards that i have come to expect at this location. I love the pool, sauna & hot tub at this hotel, the food and the bar. Its a shame the road getting to it and its surroundings are less so impressive.

Clean room and friendly staff.

Room dirty. Staff not friendly