i left many messages in app and email, no one answered. so i have to ask to app agent. finally they answered but the staff does not willing to help, i didn’t had local sim card that cannot call for shuttle bus, as the shuttle bus service provided when phone to hotel. the staff has no reply again! actually the calgary airport provided free phone service that i find it on the airport website! i really wonder am i the only one who did not had local phone?why they don’t have solution about that ? why they don’t know about free phone service provide by the airport?

Sonali upgraded us to king suite without asking and no charge at all. It was good experience. Will come here always

Great location, right outside the airport. Friendly staff and the bedrooms were really comfy and clean.

Overall our stay at the hotel was good, however the website says 24/7 airport service is available but when we requested one we were told it was upon request and would be only provided at an hourly interval.

Rooms carpet was not clean

The rooms were old and dated. There were obvious stains especially in the bathroom area. I told the staff when I was checking out and she just explained it away by saying it was old stain and cannot be removed and obviously did not care too much. The housekeeping was done poorly as nothing was refilled like almost running out of toilet paper and ran out of body wash on last day. The pool was also old and had lots of rust spots. The sauna was running but wasn't nearly hot enough to call it a sauna. There were hair everywhere and was dirty. They need to do better job maintaining and upkeeping the hotel.

Beautiful lobby, well maintained in and out. Room was comfortable and spacious. Bed and pillows were comfortable. Complimentary water was a great bonus. I would stay again.

Waterslide was fun.

Very durty room and very bad service. Long hairs on carpet in the bed room and very durty . Cindy rapers in the bed fram. Only 2 water bottles for 4 members, staff asking 3 dollars for per bottle after.

This hotel is excellent. Really nice and clean and the staff are amazing. I would recommend this hotel to all Praful Lakhani Toronto

Excellent place to relax

Perfect airport hotel

Although the property is aging a bit the rom was very clean and well maintained. Appreciate their attention to detail, thanks for a great stay.

They don’t answer the phone so waited at airport for a shuttle for an hour

The hotel was very clean. The staff were helpful. Checking in and out was simple and easy.

Whole hotel was Smelly a bad odour i cant explain

Fint hotel - med venligt personale 👍

Rooms were dirty .they need to work on their cleaning had to check in after 5 pm they didn’t had room ready made us wait! pool had dirty water chlorine wasn’t changed . I would never stay here again . If you can avoid it .

Clean and comfortable stay.

Very nice hotel Room is excellent