The staff are friendly and helpful. The dinner are excellent !! The private onsen are awesome !!!

Very traditional but very comfortable. Staff are nice and kind. It was surely a good place for family gathering.

This is a Japanese traditional hotel, which the front may not speaks perfect English. But the simple English shows their services are great on check-in. The meal services are quite good , the young waiter speaks simple english to explain the meal what may take first what should be the next round The night my situation is a bit complicated after the meal , it's a kind of serious food allergy, my eye almost cannot open. But I don't blame the hotel at all , Because I am not sure what cause this serious allergy happened that I have not face before. At midnight the hotel front is no one may help. My unpleasant point is the next day morning before I check-out , there is a breakfast We did not go to breakfast because I am still suffer the allergy, but the waiter used the key enter my room and asked us " Do you want Breakfast?" That mood is unpleasant and unhappy

基本上係正面評價.酒店提供服務,位置好,唯獨帶3歲幼兒需另收費...[我訂房時已申報3人]

飯店位置離車站很近，附近也很多料理餐廳，晚餐的松葉蟹大餐超美味，服務也很細心。

超棒的飯店，已經有150多年了，距離JR車站只有5分鐘路程，一泊二食。 #每間房客有一小時包湯屋享受 #和服入住即可穿 #晚餐有女將在房間服務料理松葉蟹大餐 #服務好但只有櫃台可用英文溝通 #早餐是傳統日式豪華早餐

員工親切，但是基本上都不諳英文，如果不會日文，入住這個飯店，在溝通上容易有問題。

地點佳，料理豐富，服務人員非常親切

酒店座落火車站的大街上, 有少量免費停車位,酒店有私家湯兩間,分時段提供客人私人使用,這裡是城崎溫泉區,酒店提供溫泉証可以去多間溫泉享受一下,但要付少量稅金.最好在下午三時入住,那有較多時閒享受泡湯.酒店晚餐及早餐豐富.溫泉街也有很多食事供大家選擇.值得有一個難忘的晚上

Hotel provide one time Private Onsen for reserve during your stay in hotel. They also have a "All you can enjoy Hot spring Pass" (温泉放題♨️)for the Hot spring Street.(total 6 in the street) Beautiful environment. Room is nice. Staff are friendly! You may also borrow the Yukata for free. It's a great experience! Will definitely visit again!

實在十分十分好，可能第一次住溫泉旅館 地點超級近，出城崎車站沿大路走兩三分鐘就到 很傳統的日式溫泉旅館，服務非常好 可以挑選自己喜歡的浴衣，會替你將行李搬到房間（還會幫你抹好行李碌，因房間是tatami） 到房後先會沖茶你喝，因我比較晚到，所以已經可以吃晚飯，有專人會將晚飯逐一舖排到你面前（十分豐盛）但因傳統日式tatami，坐得比較不習慣 酒店亦有提供私人溫泉，入住時他們會詢問你是否需要預定（可使用一個小時時間），但個人覺得，外面的七個溫泉更值得浸，不過如果想比較私人，亦可選擇 吃過晚飯後便外出浸溫泉，酒店會有一張pass，可無限出入七個溫泉，溫泉開放時間不一，最晚可到11點 回酒店時，員工已經將餐桌轉換成床鋪 第二日早上，要早點起來到大廳吃早餐，需要跟其他住客同場吃早餐（我跟朋友太趕，我刷牙後臉也未洗就過去⋯⋯），一房一桌，亦是很豐盛 回房間時，已將床鋪轉回枱，本想再穿浴衣外出浸一次，但已收走(｡ ́︿ ̀｡) 因很傳統的關係，員工是可以自由出入房間，所以自己的東西收好，不要亂放（跟朋友因趕著吃早餐，睡衣東西都未來得及收拾，感覺是有點失禮，日本人應該收拾好才出房門吧） 房間內沒有洗澡的地方，預你出去浸溫泉 可能第一次住這種溫泉旅館，感覺很多事情都很新鮮，但服務真的很好

旅館位置離車站很近很方便~住宿空間舒適~~~ 走路3分鐘距離就有全家~ 晚餐及早餐豐盛~食材新鮮~~牛肉火鍋很棒~~

備有私人風呂，房間舒適寬躺。服務週到

離車站很近~走路不用3分鐘.松蟹餐點好吃.對小孩友善.

No surprise if you're a hot springs lover.

今次很好的温泉酒店体驗, 無論服務及提供的早餐及晚餐都很好, 如下次有機會再到城崎温泉, 必會再入住

A very onsen area. Staff are helpful and nice

Excellent service, friendly staffs, comfy zoom, wonderful crab kaiseki dinner and of course super relax hot spring, I enjoyed a unforgettable leisure time with my family in Kinosaki. That's all about Mikuniya!!!

房間好舒服，服務好好，值得推介

松葉蟹大餐非常豐盛 附近交通也很方便 旅館人員親切